Do not use this company Do not use this company! They are a big scam and you will end up paying much more money. This company gave me a quote and did a 3rd party moving company called Black Stone. My quote was 3,000 but black stone recalibrate and I ended up paying 6,000 dollars more. I tried to cancel this company but couldn’t- not without losing money. I was told I would be able to cancel but trust me these people went back On their word. Read the contract good because it won’t say what you were told. You cannot trust this company or anyone that doesn’t send anyone out to do a proper inspection of your things. This is why they didn’t want me talking to other movers! I knew I was going to be in trouble and it was going to cost me more money just from reading the reviews which I should have done before I gave thaws stupid people my money! They did exactly what all these other people are complaining about. I won’t stop until I find the proper place to report this company and file a complaint against them. The problem is they don’t think people will spend the extra money to take their asses to court. They been getting away with this way to long and needs stopped.

Jimmy S was incredible the team was… Jimmy S was incredible the team was great got me there quick!

Just Awful I have been in business a long time and rarely have a seen such a display of deceptive business practices and abysmal customer service as I witnessed in my recent move from Colorado to California. From using a name closely akin to a real moving company out of NC with positive reviews to quoting one price to get you to sign the binding contract and then demanding more money a week before the move because they underquoted you at the time of binding, this BROKER services company (ie, NOT A MOVING COMPANY) uses every sleezy sales pitch in the book to get your signature (think used car salesmen techniques and you get pretty close to reality with these folks). Their contract you sign is so unethical that I feel that any good attorney would have a field day with it (I mean it literally says you cannot leave them a bad review --- that should be a big red flag right there). And let me give a shout out to Justin for providing the worst customer service experience I have ever encountered (Condescending sarcasm and calling a customer stupid are a foolish and ignorant way of handling disgruntled customers --- just tackless). That is just the binding part. Next I would like to review the actual move. As a broker service, Trident Moving Services does not move your products but rather hires out third-party movers (and from my experience, I would say bottom of the barrel types). We add alot of precious art and valuables, so we were very nervous about outsourcing our move, but the used salesman pitch (see above) sold my wife into signing their agreement. Both sides of the move came with unprofessional movers. The pickup team put a hole in the wall and wrapped things so poorly that we had complete loss damages on several items. The drop off team was one man...yes, we paid for a team and instead got one person, which means we got to basically move ourselves in instead of directing traffic. He felt the need to smoke the entire time and it took weeks to get that smell out of the new house and carpets. And because Trident Moving Services were (are) so bad with customer service, neither my wife nor I could bring ourselves to report the damages because frankly we did not have the energy to deal with them again. I am begging you before you sign the binding contract and risk your deposit seriously consider whether these folks are people you truly want to do business with. I, for one, will never fall for their sales pitch again. RUN!!!!

I left one star because I had to I left one star because I had to. This company gave our belongings to someone else. When we called them about it, they laughed at us. We filled a report to receive compensation, the amount lost being $30,000 and they told us they could only give us $79 and we would have to pay a $25 fee to get it notarized. So we would only actually receive about $50 for their mistake. Not to mention, they didn’t even know where our things were. I have moved 20 plus times in my life being in the military and never had an experience even remotely as bad as this company. Do not use them, I guarantee your brothers friend will get the job done better.

If I could give them 0 stars I would If I could give them 0 stars I would! They arrived 2 DAYS LATE to transport my furniture, and when they arrived at my new home with my furniture, they only brought half if it! I had to purchase an air mattress so I had something to sleep on until they arrived. I had to take extra time off work due to their negligence and poor planning. I didn't even receive a phone call to tell me they would be late. I had to leave several messages and got a call back 5 hours later with excuses for why they didn't arrive. Save yourself the headache and go with a company a friend or family member has had a good experience with. These reviews on here have to be fake!