
Nikisha Thompson
GBDishonest Practices The personal I initially communicated with was very personable and offered great customer service. Unfortunately, 3 days before my move, someone from the company called for a quality control check, and told me my items more than doubled (despite me sending them pictures of my house and going over all major items). There is no way this was even possible. They tried to charge me $1300 over my initial quote. They also said my deposit was non-refundable after the first 72 hours. To top it off, the QC rep tried to pressure me into accepting the new quote, emphasizing that i would lose my deposit. I definitely feel I was scammed. Update- I guess this is how the company responds to someone feeling deceived by their practices. I have screenshots of the incoming and outgoing calls, as well as the contract and bank statements showing the deposit that was taken out. Very disappointing to see how they handle things.

SINGER, CHRISTINE M
GBI was told it was a family owned… I was told it was a family owned business and independent contractors showed up at 11:30am when I was adamite that I needed to be as early as possible. I was also told three guys were coming and only two showed up. One did all the work and the old guy, smoked, and did everything I asked him NOT TO DO. My boxes were labeled FRAGIAL AND HALF OF MY CHINA PLUS WATERFORD CRYSLAL WERE BROKEN. I have moved many times within Florida and NEVER HAD ANY OF MY EXPENSIVE WATERFORD BROKEN. They left half of the items on our estimation and said another truck was coming, well I called and no truck was assigned. These guys were rude and lazy. They would of had to dump my fragile boxes for that much breakage. $1700 for a 3/2 house to be moved 85 miles YET I was forced to hire another company to finish the move. They were GREAT. Young able body guys who finished their job without any bull. DON'T USE THIS COMPANY GO TO SOMEONE ELSE.

Caitlin
GBPleasantly surprised! We used them to move my elderly mother to Florida in August. It was too hot to do on our own. They are a smaller outfit, so I wasn’t sure how it was going to go. The big companies were way out of our budget. They were so good! Jake treated her belongings with respect and everything was delivered much quicker than I anticipated. Great company!

Rebel Farms
GBFull Service at its finest Full Service at its finest. Jake and the guys were on time, respectful, and took really good care of my stuff. I hate moving... like most people... so hiring agood team that would make this not stressful for me and my wife was super important to me. The delivered the next day and everything was in great shape. I could not recommend them more highly. If I could give more stars I would. I promise if you hire these guys you will not be disappointed. Their price may be a little higher than other quotes you are getting, but it's worth it trust me. I've been the cheap buyer in the past and always regretted it. KEEP UP THE GOOD WORK GUYS and THANK YOU AGAIN!!! Love having movers i trust in my backyard!!!

Lynn Adams
GBI asked for 2 trucks I asked for 2 trucks. Many things the main driver told me weren't true. He and a young guy drank all the beer and wine coolers. They left things and furniture inside the house so I had to rent the biggest uhal trailer and also a large Hertz van. The payment for mover and driver alone 600. The furniture is in wrong room and not put together like it was in house