Boiler room operation An absolute disaster and a boiler room operation. All numbers vanish as well as all contacts before the sale. Sweet as pie beforehand only to disappear to deal with 2 customer reps that work from home with no clue about details of your move. You will be overcharged at pickup which will be late and handed over to the lowest bid mover as they contract the move to a low budget company. Karma is real and it will come back on all of their employees unfortunately it will be well deserved. Do not use this scam operation.

SCAMMERS! DO NOT USE THIS COMPANY! The owner of this company is Gina Ricchiuti @ 516-241-9929. They moved their office to 1490 S. Military Trail #3, West Palm Beach, FL 33415. My wife and I decided to move from upstate New York to South Carolina. We went online to request a few quotes and received a call from In Motion Movers. Answering that call was our first mistake! They extorted more money from us over the phone the day before the move, then the driver demanded more money from us on the day of the move. It was an absolute scam!

The company is a total scam The company is a total scam, they'd try to trick you every step of the way. 1) They would refuse to provide a time window for pick up, unless you threaten to cancel. 2) Provided a quote for “xxx medium boxes” (on the quote they even provided the volume of the boxes as standard medium box 3 cubic feet), then two days before the move, they said the box sizes are “shoe box sized” and threatened that at pick up the movers will penalize us if we do not agree to a new and more expensive quote. 3) On the day of the move, they straight up DID NOT SHOW UP, and failed to tell us until we are 15 mins away from the end of our pick up window. Did not answer the phone or kept us updated the entire day, had to call constantly to monitor the progress then to be cancelled. 4) After they bailed on us, it took almost ONE MONTH and at least 15 phone calls to get our refund. As if they are hoping you’d forget about the money. Throughout the whole process, they were EXTREMELY CONDENSCENDING, not apologetic at all, and basically threatened us that we will get charged more at every step if we don’t comply to their BS. They take advantage of the fact that we were moving at peak months (June) and tried to scam more money out of you. AVOID AT ALL COST!!!!!!!

Thumbs Up! This, by far, was the most stressful move I’ve been through. In motion Movers made it easy for me to have a place to store my belongings for three weeks while I house shop. Delivery and pickup and no issues at all. Would recommend. Excellent service, very good! 10 out of 10!

f you want every nightmare experience… f you want every nightmare experience you can get from a mover, then hire InMotion Relocators. The owner is great at selling their services. He claims they are the best around. He'll promise you the world to get you to sign, then the rip off follows. I made it very clear at the onset that I only wanted vaccinated staff because of health issues. He swore up and down that he understood. I hired 3 men, was given a price and paid a $200 fee to hold the date. After paying, 1. They captured the credit card info and charged again without authorization. 2. The day before he could only provide 3 men. Offered a third that was not vaccinated which I told him was not acceptable, then blamed me for not allowing the third man, using that excuse to raise the price AFTER all of my belongings were in the truck. 3. I was told very clearly that the balance would not be charged until everything was in and I was satisfied. Ten minutes after the truck pulled away I got notification from my card that the full amount PLUS an extra $400 was charged. They DID NOT have permission to charge my card! I provided a different card for the balance AFTER delivery but they charged my original debit card. After three very long, ugly calls with the owner, he credited back this amount, but then charged my other card for the agreed upon amount plus $600+ after the move. I actually shut down both of the cards that he had the numbers for after the move because I didn't trust him not to charge again, whatever HE felt was fair. 4. One of the movers relayed information to the owner that I did not want my card pre-authorized which was NEVER communicated. I reiterated with him, when signing my life away, that Renzo, the owner, told me the charge would not be processed until after the delivery. Not so much. 5. I was told I would get a text with their amazing, proprietary system (their words, not mine) when the movers arrived, and when they left so times would be recorded. I got the text when they arrived to pick up. Never received one when they left. Also did not get one when they arrived to deliver. 6. The movers came in and were surprised that I had a two story house, even though this was clearly communicated. I told the owner that there were two stories on both sides of the move. The movers were clearly not happy with this and made their feelings very apparent throughout the day. 7. I was told AFTER EVERYTHING WAS LOADED that it was going to cost more because some of my furniture was heavy. REALLY! HEAVY FURNITURE. What a novel thought. When booking, I told the owner exactly what I was moving. Each piece of furniture. 8. I estimated 90 boxes being moved. I ended up pretty close at 88. One of the movers told me after the move in that I was also charged for the EXTRA boxes. He told me I had close to 200. Absolutely not! I counted the boxes just to make sure and I counted the random items as a box as well. I was very accurate and they were very dishonest. 9. I told the owner that some of my furniture was already wrapped and ready to go. He told me that his movers would re-wrap just to be on the safe side because they "cared so much" about protecting the furniture. Nope. Didn't do that either. This owner is pompous and egotistical. He will not take blame for anything he does. He will not listen to reasoning and he is beyond dishonest. I was fearful of hiring movers because of the horror stories I heard, and I got thrown into a story of my own. Never again will I go with a small company like this that has no morals, no scruples and takes advantage of people in vulnerable situations. I was able to save one of my new neighbors from hiring them and she thanked me for the information. I hope I can help others with this post, too. I would advise Home Advisor to be more selective of companies they're promoting and backing.