Legacy Moving Group llc

100 S Ashley Dr Suite 600, 33602, Tampa, United States
image
2.80
Based on 20 Reviews

5

45.00%

4

0.00%

3

0.00%

2

0.00%

1

55.00%
About Legacy Moving Group llc

We are highly experienced and professional movers. Providing honest, accurate and transparent moving quotes. We focus on high quality, complicated state to state relocations. We service the entire continental United States and can customize a move for any budget.

Tags
Contact Info

You need to Login first to submit your review.

image
Ashley Schwan
GB

Company worth paying I had 3 moving guys which includes the foreman. They arrived on time and worked in a timely manner and were super professional. They packed up all the items neatly and efficiently. The packing crew genuinely cared about doing a great job and were so thoughtful and helpful. Upon arrival at the drop off location they could not have been more courteous and respectful. Thank you.

image
Torre Manning
GB

Run as fast as you can! Legacy contracts another company to conduct your move so essentially the contract you sign with legacy is nonexistent; the contracted company has their own rules, rates, and will nickel and dime you. Using Legacy is a BAD decision. Once you sign, they throw you to the dogs. I had so many complaints from the moment the movers showed up. I contacted legacy immediately. Kyle passed my email to Christopher who did nothing (over and over again). Dependable Van Lines (contracted by Legacy) Do yourself a favor and find another company! These people are unprofessional and money-hungry. I had a signed contract and they still kept looking for reasons to charge extra. In all my years and many moves, the behavior by the drivers and owner MANNY was unprofessional and unacceptable. I gave the drivers $150 extra when they picked up my things but I guess they saw that as a "she can pay" moment. Ultimately they put my stuff in a storage which I was told " 30 days was included" yet in the end, (4 days later) they held my stuff hostage until I paid an additional fee. Keep in mind that this was the fourth time that I was told by the driver (Anthony) that I would be charged extra for something that was included in the contract. When I finally gained access, they refused to assist in moving my things to my storage (feet away) because the sorry sub-par owner said "they don't work for free". It's rather comical since they were contracted to put them into my storage. So essentially this job was NEVER completed. They are all working together to defraud customers. Save yourself the constant headache, and phone calls by using someone else. The owner also called me with a child screaming and hollering in the background. When I mentioned it, he was clearly upset and said it was his "family time". Family time is okay but when you decide to conduct business during that time, the professional thing to do is step outside or to a quiet area. Anthony told me to call his company directly when I was ready to move from storage to my new home--- I wouldn't call them to move my dog! Did I mention (Anthony) also insinuated that the area where my storage is located is paying big bucks? The audacity... Throw the entire company away! Know who you are dealing with. Hire a company that does no contract your move out to a 2nd or 3rd party but actually does the move themselves. You will be screwed over and they will wash their hands of you like they did me!!! Do yourself a favor and find another company! These people are unprofessional and money-hungry. I had a signed contract and they still kept looking for reasons to charge extra. In all my years and many moves, the behavior by the drivers and owner MANNY was unprofessional and unacceptable. I gave the drivers $150 extra when they picked up my things but I guess they saw that as a "she can pay" moment. Ultimately they put my stuff in a storage which I was told " 30 days was included" yet in the end, (4 days later) they held my stuff hostage until I paid an additional fee. Keep in mind that this was the fourth time that I was told by the driver (Anthony) that I would be charged extra for something that was included in the contract. When I finally gained access, they refused to assist in moving my things to my storage (feet away) because the sorry sub-par owner said "they don't work for free". It's rather comical since they were contracted to put them into my storage. So essentially this job was NEVER completed. They are all working together to defraud customers. Save yourself the constant headache, and phone calls by using someone else. The owner also called me with a child screaming and hollering in the background. When I mentioned it, he was clearly upset and said it was his "family time". Family time is okay but when you decide to conduct business during that time, the professional thing to do is step outside or to a quiet area. Anthony told me to call his company directly when I was ready to move from storage to my new home--- I wouldn't call them to move my dog!

image
Kelsey Williams
GB

USE ANYONE ELSE!! Legacy moving group is a broker. They did not make this known upon booking their services. We were quoted a 3k move from NY to FL. They underestimated our move even though we supplied SEVERAL photos showing what we were moving. When the movers showed up they quoted me $7,000!!!!!!!!!! Unprofessional, unwilling to help. DO NOT book anything with them. I wish I did more research prior to booking.

image
Adam S
GB

Outstanding Great experience. I came into this move without any prior experience with moving companies. Legacy was outstanding with communication at all points in the process. The movers themselves were super friendly and my property was taken care of. Will be using them again in the future.

image
Sue Bridgers
GB

If you are considering using Legacy… If you are considering using Legacy Moving Group to move you - DO NOT DO IT!!!! RUN AS FAR AWAY FROM THEM AS YOU POSSIBLY CAN. This is a broker and you absolutely CANNOT BELIEVE ANYTHING THEY SAY!! I was lied to repeatedly by everyone I talked to. They refuse to return calls and texts. The only thing they care about is stealing your money. Scott, Nowai, Chris and most of all Dillon lied blatantly and intentionally. Save yourself a lot of grief and stress- find a reputable moving company and deal directly with them!!!!

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow