Ali Al khataleen
GBI’m Very happy with the service I’m Very happy with the service! Extremely professional and friendly. Everything was done timely and without any damage. Aliy and Ron were awesome. Highly recommend
Andrew G Wu
GBWill not use again The only reason I’m giving a star is because we actually got our stuff within a week and the college students they called up the morning of were really nice guys. Reasons why it was bad - when the Petra movers arrived at our place to load, the estimated price they gave us was double what the initial estimate was. Whatever estimation tools were used to determine how much space would be taken up were way off. - the lady who was coordinating the move called us to ask if the driver had given us a time. What? shouldnt she know this information? - on delivery, the foreman was very rough with our belongings. There was also a bag of clothes that didnt belong to us (how did that happen) and he threw it on the ground multiple times. Very unprofessional. He was also wearing flip flops and was on the phone the whole time. - three pieces of furniture were broken. For one, the foreman jammed a piece back in, said he would come back with wood glue to fix it, never came back. Fortunately, they did reassemble our stuff (though I had to ask them repeatedly), and the other movers were very nice and professional. Would not use again or recommend.
Sean Doherty
GBBe very aware of using this company. Similar to the previous comment - you need to seriously watch their estimates, they under estimate to seal the deal and then half-way through the truck being loaded they claim the "estimation" was bad. That is their problem - it shouldn't be ours. They had already taken the deposit of 1,200+ on a total quote of 3,800.00 and then increased the total due (after loading the truck - and your things are basically held hostage) to 5,200+ and when they finally finished the truck AND they still had left half of our things. They offered to send another truck for an additional 3,000+ to finish the job, so all in all we would have been in for somewhere between 9,500 to 10 grand off an initial estimate of 3,800 dollars. DO NOT be swept into this and you can see by other comments they are doing this to others. I strongly suggest, if you so insist on using them, to get them to come to your home and do the walk through (for which they will charge you 250 as I'm told) and you can lock in your estimate (but I'm not even sure they would abide by that). Now we are stuck with moving the rest of the items ourselves. When contacted, the representative was extremely rude and wouldn't let me even speak to the person who did the estimation (specific comment was "oh he's just the sales guy" - he can't do anything for you). Ali (same as previous comment and team were nice and did a good job), but the company as a whole is something you seriously need to watch-out for. We're taking other action but would strongly suggest you look at other companies before deciding to go down this path.
Steve Henry
GBI’m shocked this company is still in… I’m shocked this company is still in business!! They lie about price! They are a scam. Many items lost or probably stolen! They won’t do anything about it! They simply know they are a scam company! Every media outlet will know this! I’m so tired of their lies and scam!!! It is my goal to put them out of business and hold them accountable for their actions. The stress they have caused me! Thank goodness for a good attorney!!!!
RAMONA
GBDO NOT USE!!! DO NOT USE!!! I was misquoted. Ended up paying thousands more than originally expected. Half of my furniture was delivered and the other half did not arrive until a week later. If my daughter had not sent pics, I would have never known. No one from Petra called to tell me. When I was finally able to get to my storage unit, I found some of my furniture had been damaged. I still don’t know if everything is there. HORRIBLE!