They lost part of our belongings They lost part of our belongings - charged us for 70 boxes, we only received 40 back. Another part of our belongings arrived broken because the boxes were severely damaged. They made my husband sign a settlement and remove his bad review and promised to pay for our claim on top of settlement. When i called claims department i was told that we were already paid and the claim was closed. I do not recommend using this company.

Petra Pro Movers destroyed our 75”TV Petra Pro Movers destroyed our 75”TV. They LOST boxes containing loved ones ashes, financial documents, passports and car titles. They moved our items from truck to truck once they left the point of origin; mixing our items with other peoples items. They will NOT compensate you for any losses, damage or anything else caused by their ignorance. We’ve been fighting with them for 4 months with them doing nothing!!! This company (along with amerisafe, who employs their services) is an absolute scam that will turn your move into a nightmare. AVOID them at all costs. Hire a reputable company. By the way, the positive reviews of them were left by their own acquaintances, family members and employees. In my own opinion, anyone who does this stuff to people without making it right is nothing but human garbage.

Will not use again The only reason I’m giving a star is because we actually got our stuff within a week and the college students they called up the morning of were really nice guys. Reasons why it was bad - when the Petra movers arrived at our place to load, the estimated price they gave us was double what the initial estimate was. Whatever estimation tools were used to determine how much space would be taken up were way off. - the lady who was coordinating the move called us to ask if the driver had given us a time. What? shouldnt she know this information? - on delivery, the foreman was very rough with our belongings. There was also a bag of clothes that didnt belong to us (how did that happen) and he threw it on the ground multiple times. Very unprofessional. He was also wearing flip flops and was on the phone the whole time. - three pieces of furniture were broken. For one, the foreman jammed a piece back in, said he would come back with wood glue to fix it, never came back. Fortunately, they did reassemble our stuff (though I had to ask them repeatedly), and the other movers were very nice and professional. Would not use again or recommend.

Lots of hidden fees Lots of hidden fees. Very coercive. I asked to have someone look at my things to make sure they estimate they gave me was correct (as I had heard they surprise you on the day of moving), and even with that I was charged more. They added a $200 per floor elevator fee (meaning $800 extra if you are on the 4th floor). I had asked about any other fees beforehand and they assured me there weren't. Then they left some of the things that were agreed in the estimate. The men who came to pack my things and move them are very professional and respectful and my things arrived safely. It's the hidden fees and how they pretend not to know anything about it beforehand that is the problem. Original estimate was $1800, I ended up being charged after $3400, and that's after fighting and refusing to pay certain surprise fees.

Stress Free I was so stressed in the beginning about my move to another state, but thankfully for this company they made it very easy for me. They were very professional, friendly and hassle free! Thank You So Much