Tower Moving Systems

20900 NE 30th Ave. Ste 200, 33180, Aventura, United States
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3.56
Based on 16 Reviews

5

62.50%

4

0.00%

3

0.00%

2

6.25%

1

31.25%
About Tower Moving Systems

Tower Moving Systems Is one of the Top-Rated Family owned & operated Moving companies. We have over 25 yrs. of moving experience and have kept our reputation, reviews , and A rated accredited with the BBB by servicing the customer needs, appointing each customer to their own Personal moving assistant throughout their move as well as a Great Quality assurance dept that calls each customer a few days prior to the move to make any adjustments to the order before pick-up to avoid any problems/surprises. We specialize in both local and long distance moving and give Binding Rates/ Flat hourly rates for local not just "Moving Estimates" we offer full professional packing services or specialized soft crates for individual fragile pieces of furnishings as well as offer free storage and re-delivery and set-up! With a 4.5/5 on Yelp and an overall 4.7/5 on all review sites Give us a call today as moving is one of the most stressful things one goes through and we take the "stress out of your move" !

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Trisha Jenal
GB

DO NOT USE TOWER MOVING SYSTEMS DO NOT USE TOWER MOVING SYSTEMS! They are NOT A MOVING COMPANY! They are brokers that lease out moving jobs. Prior to our moving date, Joshua Wiley gave an estimate based on the items and amount of boxes my husband told him we were moving. He retained a $750 deposit. On our moving day, we were given a time between 7:30 am and 9:00 am to expect the movers. They DID NOT SHOW UP UNTIL 6:10 PM!! We had to call the driver to find out where he was and we were given a bunch of excuses. We were then told he was only a few hours away. Meanwhile, the movers arrived 10 hours late with barely an apology. We were told that there would be 3 movers, but only 2 movers came and one of the guys had never done a move before. Upon arrival, the lead guy Adam entered our home and said that we needed to go over the estimate because it wasn’t accurate. Our contract said that our move should cost $2915, instead we were being told it was going to be double that amount. When asking questions the mover threatened to leave and was raising his voice. We asked him to start the move as our hands were tied. We needed the house cleared out by the following day and it was already so late in the night to keep the conversation going. We needed the move to begin. Adam and his helper talked the entire time and were in no hurry to get the move done. A job that would have taken 3 real movers at most three hours took more than six hours. At MIDNIGHT, they still had to pack a few boxes in our garage, but at that point Adam wanted us to sign the new contract, with the new amount due of $6,800 or he’d put all of our stuff in the street. An added cost of $1800 in bubble wrap was also added. He took $800 off for the wrap when we were expressing how insane that was since most things were already packed by us. My husband was yelled at several times and threatened by Adam on several occasions during the move. We had to ask the helper to leave our home as having two guys making threats was out of control. After the move, when we tried calling to complain we got NO CALLS BACK FROM JOSHUA. We called customer service and the man we spoke to was equally as awful as Adam and Joshua. Hire a REAL moving company-not Tower Moving Systems, especially if you expect quality work and customer service.

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