Eder Corgosinno
ES5 Star Service 5 Star Service, great team, everyone very professional and very helpful as well. We moved from Florida to Spain and they help us accomplish that. A couple issues with the traveling, small damaged goods but even with that we got assisted and they were kind enough to walk us thru insurance claim. Let’s face it… it’s moving, not always goes perfect but we’re very happy with the service and definitely recommend to friends and family.
Ana Giovansanto
GBThey are a very professional and responsible Company. They are a very professional and responsible company, making sure that your cargo is safe from the moment it leaves until it reaches its destination.They keep you constantly informed of everything and when a delay arises always explain the situation with respect and courtesy. It was a great pleasure to have trusted them I strongly recommended.
Thaina Zanholo
BRI've been having the WORST service with… I've been having the WORST service with this company. I'm Brazilian and I've choose GRANERO and FORMULA GLOBAL MOBILITY to be responsible for my international moving from Los Angeles to São Paulo. At first (before the moving) the company is extremely responsive and attentive, but after you sign the contract and pay their service, the entire deal changes. First of all. The service I paid is called INTERNATIONAL RELOCATION, they request 60 to 90 days to deliver my goods. They also request myself to be in the new country to receive this shipment. Well... since I'm moving countries for sure I'll be there waiting for my goods. But guess what? 90 days passed and my ENTIRE life (furnitures, clothes, kitchen and bathroom supplies, memories and documents) ARE STILL IN THE USA! Three months passed and NOTHING HAPPENED. I still dont have my stuff with me and I already rented an apartment that are FULLY EMPTY because this company still holding on MY ENTIRE SHIPMENT! Now they requested another month for the goods to arrive in my city. But guess what? I won't be in the country to receive this shipment because I HAVE WORK TO DO OUTSIDE OF THE COUNTRY AND I'VE BEEN WAITING THREE MONTHS FOR IT! I can't sit and wait HALF OF A YEAR for a company to deliver what is mine! They don't care They don't give a date, a confirmation, neither a solution for my case. They are holding on to MY WHOLE LIFE AND THINGS! Extremely disappointed. Horrible service. Horrible company.
Neri
GBIt was a good experience overall It was a good experience overall. The only thing I would recommend is to better the communication between the managers and the crew—as they didn’t have my cell phone number here in Brazil—and it took sometime for them to reach me, as they only had my cell number in the US.
Renata Melo
GBThe packaging in Miami was very fast… The packaging in Miami was very fast and we had a very good experience. No damages on the property or on the goods. We only had problem with the fact that during the transportation, some of the goods were damaged but it’s expected on any moving as big as ours.