Horrible experience and very bad… Horrible experience and very bad customer service. My name is Andreas Foerster, my delivery was supposed to arrive 4th of August and is getting finally 13th of February. During the process actually is a Company in Brazil handling all and they completly left me in the dark. It has been really horrible as also I have delt with 5 to 6 diferent people as they where leaving the Company. Don´t use this company.

Great overall experience Great overall experience. The coordination was executed diligently, packing, pick up, delivery and unpacking was all done very professionally and efficiently. Apart from a short delay, there was only one surprise parking fee, delivery of my furniture was 2 hours early and compiled without damages nor scratch marks in about 3 hours.

The packaging in Miami was very fast… The packaging in Miami was very fast and we had a very good experience. No damages on the property or on the goods. We only had problem with the fact that during the transportation, some of the goods were damaged but it’s expected on any moving as big as ours.

Do not hire this company Do not hire this company. I paid for “door to door services”. My stuff has not arrived in full. It was months late. Damaged, molded and inside the box in poor condition. They tricked me with keeping a very poor packing list and the boxes do not match the description. Do not send you the shipment details in advance and after you make notice about things missing, send $1600 invoices with reasons as “Demurrage” afterwards. They have not offered a solution for not loading my 722lbs tool chest with my equipment. They deny having it. And I also still don’t have my car. That costs extra afterwards as well. Reporting this company for scam.

Poor Organization Was not the original company that solicited for our move. The company had an undisclosed relationship with a 2nd part company that was not disclosed until a shipping contract was sent. The American movers did not properly pack a $2,700 television or a crate that was destroyed during the move. The Dutch movers (otherside) laughed at how terrible the crating and item packaging was. The moving coordinator failed to maintain and verify a checklist prior to the move of required documents. Thus a missing insurance document was never confirmed. I do have the original document, reason for loss of document is in dispute. For insurance claim (now based on mass rather than value) is for approximately $600 and was only offered with a Non-Disclosure Agreement.