Scam artists! I do not normally write reviews, however it seemed necessary in this instance. If I could give this company 0 stars I would. For starters, this is NOT a moving company, they are a BROKER for third party moving companies (which was never disclosed while speaking with the agent). We were told they are a veteran owned and operated moving company. They even went as far as to tell us "we have a port in your city as well as the city you are moving to". Everything seemed like it was adding up, they beat any rate we were quoted by hundreds of dollars, assured us they would be handling everything, they do that route all the time and would probably even do it in fewer days than initially quoted, etc etc. Red flag number one: they RUSH you to sign the contract, within 20 minutes of being on the phone to get a quote I was being told if I didn't sign and pay right then and there I would lose out on the rate. Mind you, they are texting me info, knowing I'm on my cell and trying to do all this at once. So in a panic thinking I am going to miss out on a great deal I sign and send payment. Only after I send that I get the contact which has our moving date the FOLLOWING day (remember that, it's important later) that was red flag number two. Red flag number three: the inventory I gave them they vastly under quoted the size of (I told them I had about 20, 27 gallon tubs they took it upon themselves to put the dimensions as 16x16x16, when they are closer to 15x20x30 and i never gave them dimensions) so I would be charged more once everything was packed. Red Flag number four: when reading the contract more thoroughly I finally saw they are a "broker" not the moving company that supposedly does the route "all the time". After all these red flags started popping up I immediately contacted them to cancel (within hours). They got back to me the following Monday, initially starting by telling me I could not cancel or get any kind of refund because it was within 2 weeks of my moving date.. I told them from the start I was moving at least 7 weeks later and they fumbled and said that I was moving the next day. Now after speaking with at least 4 different people they are willing to give me a refund of 85% and keep their 15% broker fee.. even though their contract states I have 72 hours to cancel. This company is an absolute nightmare, they smooth talk and bend the truth to make it seem like they are helping you when in reality they are a bunch of con artists taking advantage of people in a stressful time. AVOID THEM AT ALL COSTS!

Moving can feel overwhelming Moving can feel overwhelming, but United American Move and Storage made it easy for me. Orginally I booked with a different company that charged me less, but something seemed off. After speaking with James from United American, he explained what happend and how to ensure my move went smoothly. Their team was on time, well organized, and treated my belongings with care. They listened to my needs and everything arrived at my new home just as it was packed. I appreciate their attention to detail and would recommend them without hesitation.

The team was professional, polite United American Moving and Storage made our third international move in 5 years the best experience yet! The team was professional, polite, and made the process smooth and enjoyable. They accommodated all our requests, ensuring no hidden fees and thorough inspection before leaving. Their commitment to customer satisfaction is exceptional.

Great Service! United American Moving and Storage provided excellent service! Highly recommended by a friend, I decided to hire them for my long distance move. It was smooth and pleasant experience from start to finish, with no damages, hidden fees, or extra costs. They exceeded my expectations in every way.

The company I used to move The company I used to move, called United American Moving and Storage, was excellent. They were really nice and made everything easy. My husband and I were worried about picking a moving company, but this crew did a great job. Steve, who gave us the price estimate, made me feel calm. I had talked to two other companies before, but they weren't as friendly. One even yelled at me for asking questions. But the coordinator let me ask lots of questions without any problem. I want to give a big shout-out to Jefferson, Fernando, and Robert for moving our stuff so carefully. They were awesome! Thanks, thank to all of you at this company, for making our move a good experience.