The initial survey was helpful… and the end move went smoothly! The initial survey was very helpful with time to ask about the whole process and potential issues and what was included etc. The packing day went very well too and the two guys involved were excellent in both manner and capability and advice when appropriate or asked. The actual move day also went well and all involved worked hard and arrived at destination in time to offload essentials for the night as it was a two hour plus distance away. It is a stressful time for sure but definitely made easier by the experience and attitude and patience of those involved. No hesitation in recommending.

Amazing service from start to finish Amazing service from start to finish! The team worked quickly but carefully, both when packing and when delivering everything to my new house. They were super helpful, even helping me with things like levelling up kitchen white goods that were already in the property - above and beyond the call of duty! I would definitely recommend.

Didn't show up for a quote I contacted Better Removals for a quote, very quick to respond and arrange the visit I was told that I could have a visit anytime during W/C 12th June. I requested Tuesday 13th June - Geraldine responded by saying Tuesday 14th June at 09:30 approx. Geraldine got the day wrong - 14th is Wednesday - she came back with a one liner "Sorry Wednesday 14th". So I waited for Mike to turn up this morning at the predetermined time and no show. I would not use this company to move me as they cannot get the day/date to marry up and when giving me the alternative date she didn't specify a time. I asked Geraldine to cancel the visit and she responded very quickly and stated Hi Steve, I am so sorry when I rearranged your appointment from Tuesday I didn’t put on the new entry about the set time for 9.30. Mike was making his way to you for 11.30 Do you still want him to come or shall I rearrange for another day. Best Wishes Geraldine Make your own mind up on Better Removals suitability to get to you on time on the right day to move you - I wouldn't based on my interaction with them so far

A terrific team A terrific team. They stood out from the start through an in-person survey that was thorough and helpful, and an excellent leaflet (including moving tips), plus membership of BAR/AIM/MoveAssured. Our move was not a long distance but involved a significant volume of heavy contents (books no doubt being the curse of the removals firm), and a relatively tight delivery location. Better Removals provided a packing/moving service over two days via a lorry plus a large van. The office team coped with a very short period between exchange and completion. The team were efficient, skilled, and good-humoured throughout.

Excellent service Excellent service, they were very accommodating as we had some issue with dates. They packed as well as the moved. Packing went really smoothly and really glad we let them pack. All items packed very securely and quickly. The move went really well the team were professional and friendly. Would definitely recommend and use again.