Excellent service Excellent service, they were very accommodating as we had some issue with dates. They packed as well as the moved. Packing went really smoothly and really glad we let them pack. All items packed very securely and quickly. The move went really well the team were professional and friendly. Would definitely recommend and use again.

Top marks. Top marks to Ben, Charlie, Nick, Chris and their young helpers. The removals team were awesome; efficient, considerate, cheerful and helpful (they even helped our seller move her final boxes out so that we could move in)! This was all preceded by a video consultation to give an accurate estimate of volume and time needed. Thank you

A terrific team A terrific team. They stood out from the start through an in-person survey that was thorough and helpful, and an excellent leaflet (including moving tips), plus membership of BAR/AIM/MoveAssured. Our move was not a long distance but involved a significant volume of heavy contents (books no doubt being the curse of the removals firm), and a relatively tight delivery location. Better Removals provided a packing/moving service over two days via a lorry plus a large van. The office team coped with a very short period between exchange and completion. The team were efficient, skilled, and good-humoured throughout.

Didn't show up for a quote I contacted Better Removals for a quote, very quick to respond and arrange the visit I was told that I could have a visit anytime during W/C 12th June. I requested Tuesday 13th June - Geraldine responded by saying Tuesday 14th June at 09:30 approx. Geraldine got the day wrong - 14th is Wednesday - she came back with a one liner "Sorry Wednesday 14th". So I waited for Mike to turn up this morning at the predetermined time and no show. I would not use this company to move me as they cannot get the day/date to marry up and when giving me the alternative date she didn't specify a time. I asked Geraldine to cancel the visit and she responded very quickly and stated Hi Steve, I am so sorry when I rearranged your appointment from Tuesday I didn’t put on the new entry about the set time for 9.30. Mike was making his way to you for 11.30 Do you still want him to come or shall I rearrange for another day. Best Wishes Geraldine Make your own mind up on Better Removals suitability to get to you on time on the right day to move you - I wouldn't based on my interaction with them so far

Never moved before so choose packing… Never moved before so choose packing option. The style of packing was rather erratic. Some excellent some just swiped off shelves and draws tipped into boxes so clothes were in with stationary. Still picking staples out of socks as a result. So no time saved. Kitchen and China all done nicely though. Boxes clearly marked bedroom/clothes were chucked into greenhouse underneath gardening bits