I had a great experience! I had a great experience with the service provided by American Van Lines. I would recommend this service for an out of state move. The staff was very professional, efficient, and attentive throughout the entire process of my move. They checked in and followed up an every step of the way. I had a situation with the management company at the condominium where I live asking last minute for proof of insurance. Frank my moving coordinator kept in touch with me providing me with the updates about the status of the move and he was very courteous and helped get the insurance form submitted. The driver and movers were very professional and efficient carefully handling my furniture and wrapping it well to protect it. They were timely and they had an easy process to pay for the service.

Outstanding employees I received five star service from American Van Lines employees from start to finish for a move halfway across the country. Outstanding!

I liked the driver and his helper I liked the driver and his helper. For the most part the company did well, I was disappointed that I could not get calls responded to. There was not much energy to return calls or they were returned a good while after. It was my first time moving across country and needed more info to feel more at ease. At the end of the day, my stuff was picked up. I didn't realize how big the truck was, but they delivered in an amazing amount of time. They dropped it off and it all went well.

Nice people Nice people, driver and crew were very polite and understanding.

AWESOME Our moving team should all be given a raise and/or promoted! Unfortunately, I'm not supposed to mention names but hey were amazing to watch as they packed our home with care, a great attitude, and speed while loading a 36' truck like a Tetris game! Unpacking went smoothly, as well, with boxes and furniture placed carefully. Great team, for sure!! My one suggestion would be that American Van Lines provide lifting straps to your movers. It was challenging to watch the straining backs transfer the heavy furniture pieces. Safety of your employees should be considered!! The pre-coordination went smoothly although I had numerous "permanent personal moving coordinators" it still was great. Not that I EVER want to want to move again, I would use and recommend American Van Lines to anyone!