Jocelyn HadMerheb
GBWorse customer service.beware of owner, he's a liar. We have a restaurant business. We wanted to fix the floor and we wanted to go with a company so we will have decent installation. Dining room came out fine . Kitchen linoleum was left with bubbles. Men bathroom not leveled and the hallway is the biggest part. One tile is broken . Finishing not professional and all our customers can see the difference . Now everybody know about the source of this bad work. The installer they sent , all we heard from him were F words on a daily basis. He never stopped from using this word . The owner Warren promised us to send the installer to fix the hallway and the bubble nobody showed up. He told us 3 times he is going to send somebody or he is coming at 3 o'clock to check the floor, he hold us every time without any excuse and he ended up being a liar . I took pictures and ready to take them to court because the job they did is not worse the big amount of money I paid And the linoleum I ordered was different than the one they installed but I had to take it because of them taking at least 5 more days to get the right one. Now everybody should know with who u will be dealing . My friend wanted to go with them for her kitchen floor because she lives in north tonawanda , she changed her mind and she was aware of their bad customer service.
Richard
GBGreat service We wish we would have been told that the carpet we selected would show a lot of footprints, but we got used to that. The installers arrived on time and did what appears to be a great job of putting the carpet in. They worked quickly and cleaned up before they left. Very satisfied.
Bright Ray
GYIt's a terrific assistance and i devote… It's a terrific assistance and i devote a lot of time using it. I can encourage you to profit by this fantastic help, so I believe you're feeling much advanced.
SZYMANSKI, MELISSA
GBThe salesman was very friendly and … The salesman was very friendly and knowledgeable about their products. The installers were quick, efficient and did a great job. Overall we are very satisfied and would definitely recommend them!
deb
GBNew kitchen floor Our new floor is really nice but the installers were very irresponsible. They were over two hours late arriving, in the process of installation put gouges in the walls all around the room more than a foot higher than the floor! Warren himself came to inspect damage and said it wasn't their fault but he would fix it. On repair date same guys showed up FIVE hours late and claimed someone did the damage to make them look bad but no one was there between the time they left and 45 minutes later when we showed up to check their work before making final payment. They bought the same paint that was used on walls to fix them and said they just paid 90 dollars for it when I knew for a fact that it's only 50,less if on sale! We have used Wardens in the past but after this experience we will go elsewhere for carpet and flooring needs. With regard to owner response below, your discount offer should have been made on this purchase not on a future one. Would have gone a long way in changing our decision not to do business with your company in the future. As sorry as we were about the death of one of your installers, we think your replacements were completely irresponsible both in the initial install and in the repair of damages they caused.