Cleaner threw out a big check of mine Cleaner threw out a big check of mine. Management never called me back. When I called them they claimed the cleaner said that she did not do it and explained how they were loyal to the cleaner and not to the customer. They also refused to book sessions for me and then wanted to charge me extra. They never apologized. The cleaner told me and them she may have thrown them out.

Pretty good! The service is generally good. We've had some inconsistencies between cleaners but most have done a very nice job. Cleaners have been very trustworthy and work hard. Rates are on the higher end for this type of service. Customer service is usually very responsive to any scheduling issues though it would be nice if recurring appointment reminders came more than 24 hours in advance. Would give 3.5 stars if that was available.

Myclean is doing property management… Myclean is doing property management for a flat in our courtyard. Renters are loud until 2 am, drunk (15 empty liquor bottles per party in a unit specified as 4 renters, mounds of trash), disrespectul, disruptive and 24 hr myclean manager is not ressponsive. Calls go to answering machine with no response. Causes poor quality of life for homeowners. Not impressed with accountability and responsibilty.

First cleans were wonderful but quality … First cleans were wonderful but quality and thoroughness decreased over time. I keep them because it's an adequate job, but mainly because the process for scheduling online is REALLY easy and it's too hard to find and schedule new cleaners.

Extremely unhappy with the service of US- my clean Extremely unhappy with the service of late. In my capacity as Vaibhav's mom, I was handling the cleaning appointments from outside the US. Visited my son's apartment yesterday & found the service to be very poor: 1. Filthy kitchen counter top strewn with dirty glasses, tissue paper, empty plastic packets & cartons, & food stuck to the counter which required intensive scrubbing before it was removed 2. The condition of the dining/study table & TV console was the same- not even dusted, nor the papers there piled up, so it could be cleaned 3. The area below the bed had not been swept for a few weeks- again strewn with paper, plastic, cartons 4. The bedside table again had not been cleaned for weeks with papers & coins actually stuck to the table, probably with food articles which had been dropped there weeks ago 5. The only area which was clean was the bathroom & a part of the living area Overall very disappointed with the service, specially given the costs involved & your reputation coupled with the fact that the cleaning is scheduled regularly at a 2 week interval. P.S. Vaibhav has never had the opportunity to meet the cleaning lady - Aurora- given his schedule.