Good service from Swell Pets - Poor service from Parcel Force The service form Swell Pets was excellent. Unfortunately Parcel Force had at some point dropped the packages causing one case of the wet dog food to split. Quite a lot of the 18 trays were unusable. However, Swell Pets refunded the damaged case without any fuss.

Appalling. DO NOT USE Their products are reasonably priced but the compliments end here. Like many of the other reviewers have stated here, dreadful customer service, especially on the delivery side of things. Telephone staff are rude and patronising too. I found the same products online for the same price with free delivery and guaranteed one hour delivery slots. Use this company at your peril.

Finding the right pet supplies can be a… Finding the right pet supplies can be a daunting task, but this pet store made it a breeze with their extensive selection. Whether you have a dog, cat, or even a reptile, they had a wide range of options to suit every pet's needs. The carefully packaged items showcased their commitment to ensuring customer satisfaction.

Fantastic Value The large dog cage I ordered arrived within two days, I was just thirty minutes too late to get next day delivery. I was a bit dubious about ordering it because it was so much cheaper than any others I had seen but I needn't have worried, it is exactly as described and very good quality. Excellent packaging and free delivery. A perfect item and great value. I would recommend this particular item from this company one hundred percent.

I recently purchased a cat scratching… I recently purchased a cat scratching post from this pet supply store, and I'm extremely satisfied with the quality of the product. It's made of durable material and my cat loves it! The store has a great selection of pet supplies, and I'll definitely be a returning customer.