Johnnie on the spot! We left our home earlier this winter to spend time in the southern climate. We left in the early AM by automobile and Bright and early the second day out we got a call from PA that our alarm had been activated. We were a bit worried, but, shortly after we were notified by PA of the situation, our very good neighbor friends called to inform us that they were the culprits that set off the alarm and that the County Sheriff had indeed talked to them about the situation. We live in a very rural area, and the law was there as soon as possible. Thanks for everything PA

Great at start up, now no one want to help me, place on hold for a long time when I called for assistance. When I first signed up everyone there was helpful and I can get help quickly. Now, every time I called for anything like monthly testing, question about changing my auto pay from one bank to another, seem like I am taking a back seat. Waiting time is longer and when the person pick up, he/she put me back on hold so he/she can transfer me to someone else. Ive been with this company for 2.5 months and it is being treated like this I cant wait to see how they going to treat me as a customer as time move on.

Unuseable hardward and software The system Protectamerica sent to me simply did not function properly in my home, making erroneous calls to law enforcement agencies saying my alarm was activated. Those law enforcement agencies threatened me with fines and prosecution for those calls made in error. When I complained to the company, they sent another defective control with the same problems. I paid $44.95 monthly for 36 months as company held me to the contract. This is one of the worst companies I have ever dealt with.

This one is for you. Protect America. We have been customers of Protect America for oveer 12 years. we have always received top notch service from them. We have always found their representative to be very helpful and always willing to assist when we have questions. They offer a broad range of services at comparable prices.

Use ANYone else Had PA for years, had payments setup on automatic. 101 yr old mother needed me so I moved 2000 miles. PA hounded and threatened me for the last six months payments for a system I didn't own. Legally acceptable, humanely disgusting. Service was adequate but I will never use nor recommend them to anyone. They are only interested in your wallet and couldn't care less about the customer.