Did not get what I was Promised to re-new my contract! I was promised 2 new yard signs and a carbon dioxide unit for free upon exercising the completed 2 yr. contract. It never happened. I have yet to hear from you and it has been months.

Johnnie on the spot! We left our home earlier this winter to spend time in the southern climate. We left in the early AM by automobile and Bright and early the second day out we got a call from PA that our alarm had been activated. We were a bit worried, but, shortly after we were notified by PA of the situation, our very good neighbor friends called to inform us that they were the culprits that set off the alarm and that the County Sheriff had indeed talked to them about the situation. We live in a very rural area, and the law was there as soon as possible. Thanks for everything PA

Not only stay away, RUN away! Where to begin... They sent the system to the wrong address, then stated that I should go to the address to pick it up from whomever lived at the address they sent it to. I convinced FedEx to go and retrieve the package and route it to me. 6 days later, it arrives and is nothing like I was told. The sensors were big and barely fit anywhere. Since I already had a wired system, my wife and I decided that we were going to pass and send this back. I called them and told them I wanted to cancel and to keep my initial fee for their troubles. After them trying to haggle with me and tell me I am out of the contract window to cancel, I simply told them to sue me. They said I had 15 days and it's funny how I called to cancel before that but apparently they consider the 5 days of shipping and the other 6 days that it took for FedEx to retrieve the package from the wrong address as part of the 15 days... So now it is 3 months later and I get a call from Damon telling me that he does't want to send this to a 3rd party collection and that they will give me a option to pay off the contract. A contract that was never valid and for which I never received service. This company is a boiler room company with horrible customer service and should start taking responsibility for their own mistakes. If you mess up then you eat the cancellation. You don't try to bully someone into giving you money for services that you didn't provide.

THREATS OF COURT AND RUINING CREDIT i had a system put in my office over 20 years ago. i moved out 15 years ago, They would not let me cancel the contract even though I was not in the building. They continued to draft my account even after repeated calls informing them I was not using the system anymore. Now 15 years after I moved out and informed them, they are threatening to take me to court and ruin my credit over $600.

Protect-america is the best bang for the buck. I can't say anything bad about this company, they are there when you need them and they work with you about any concerns that you have. its a good feeling to know that nobody has entered your home prior to your arrival, you can't put a price on that. I have highly recommended this company in the past and will continue in the future. Its a must have utility bill now a days that I don't mind paying unlike cable. Everybody should check out their services because I am sure you will like what you see.