Not using the system due to false alarms We have stopped using the system as we have followed directions for the motion sensor problem without success. It is upsetting to get calls about the alarm going off and it's always a malfunction. So the last two times we've just told them to ignore it. If it was a real break-in we would assume it was another false alarm. Nice people to deal with but a faulty system.

All the info I needed on 1 site ! I was dreading shopping around for a alarm systems , With all the comparing and searching the web to find the one that best suited my family. Then I ran across this site, I mean how much easier could it be. It not only has Top 5 Home Security Company Picks, It make sure they were in my home town, I was so pleased and had no problem comparing and choosing my home security system , Quick & easy with all the information in one place, Brilliant !

Good Customer Service but, missing features I had with LifeShield UPDATED: Sorry, I thought I was prompted to review my security system which is FrontPoint. As far as the site is concerned, it was informative and confirmed what I was hearing about FrontPoint... ============================== Switched from LifeShield to FrontPoint because I wanted a cellular based system and LifeShield's cellular module was out of stock for several months. I also wasn't thrilled their customer service. Interacting with the sales rep Alyssa over email was efficient and worked with my busy schedule. I like the fact I was able to talk to her on the phone after 6:00 p.m. PST to finalize the deal. The price was pretty good, a whole cellular based system for little more than half it would have costed me to get the cellular module from LifeShield. Setup was super simple but, couldn't call to activate late on a Sunday afternoon because the activation folks had gone home by 6:00 p.m. PST. Had to call them when I got home from work the following evening to activate. The sensors are easy to install and you can rename them to anything you want like "front door" or "kitchen window." I also got the smoke/fire sensor for added protection and the little remote so I can easily arm the alarm from another location. You can monitor and configure the alarm online which is nice and there are apps for both Android and iOS. Though I happy with the system for the most part and feel more secure because it is a cellular based system, there are a few features I missed that I had with LifeShield. I felt the console for the Lifeshield system to be more intuitive with buttons that said Away, Stay, and Instant. With Frontpoint, you have separate buttons for motion detectors and the door/window sensors. It didn't take too long to read the instructions but, hitting the door/windows button twice to arm the system with no entry delay is not intuitive at all. You can't arm the system instantly, it will always take 30 to 60 seconds for the alarm to arm. The customer service rep I communicated with said there is no way to instant arm the system. With LifeShield and the ADT system I used a long time ago both had the ability to instant arm the alarm. Lifeshield has a built-in answering machine and cordless phone that also served as a second console. That was really convenient and a very slick feature. It was nice having the cordless phone/console upstairs and being able to instant arm the alarm. This comes included with the system whereas you have to purchase an additional console from Lifeshield. However, I'm still glad I switched due to FrontPoint's much better customer service. I just feel they are much more responsive and courteous.

Best choice for home security There are hundreds of options and it took me a lot of time and research to decide which was the best choice and honestly, I couldn't make a better decision. Easy to install, great customer service, the systems responds great and very intuitive to use. So far I feel confident that there are no better security systems and believe me: I've done a lot of research.

It was a very good experience for this customer. I was able to contact the Frontpoint representative quickly and he was very helpful. We tried to fix the faulty door alarm but could not repair it. He told me that he would send a replacement by FedEx shortly and was very friendly and courteous.