ordered two received one. part received was correct. however they must be using minimum wage Illegal workers as pickers. the other part was not backordered, just not sent. SO FAR I AM BURNED.

Our order from March 20 Our order from March 20, has not arrived. We need it and keep writing and no one answer regarding our order and request. Bad service. Unfortunnatley

Cheap looking and basically over priced The item purchased when received looked cheap and in my opinion would not fool any would be thief. I have seen children's toy guns that looked more realistic. The items ware made in China like most of these items and retail on the Internet anywhere form $2.99 to $20.99 at Best Buy. Yes the items are the same. It just depends on what the market is willing to pay. I contacted the company the next day and got an RMA return number and sent them back. Beside paying shipping which came a day later since the shipper wrote the wrong address on the box but I had to pay the return shipping plus 20% restocking fee. Basically the company got their money back for their investment and will probably resell the item to someone else. I did find a company that manufactures a security camera for the real thing and a duplicate of the real thing that is a dummy camera. You cannot tell the difference.Purchasing the new cameras, even with shipping turned out to be the same price I paid for the first cameras even with the return shipping and the 20% restocking fee. Extremely happy with the new purchase.The new cameras even have the name of the company on them and they are a recognized security name. People need to do a little research before buying either the real thing or a dummy camera as a deterrent.

Feeling safter! We received our solar powered product from SHIELDLAB - (home security products) not knowing what to expect and we were surprised with how authentic our camera looks. We live on a small cul-de-sac and have it mounted on the corner of our home. Not only does my family feel safer, our neighbors do too and are also interested in buying some. Even though we live in a safe community, you never know what can happen and with this we have peace of mind.

they had the part I needed I needed a new latch for my biometric door lock. I didn't need or want to buy an entire new one, just find the latch. ShieldLab had the right part at a good price with fair shipping costs. it arrived in a just a couple of days, I installed it as it fit perfectly and works like new.