Easy, easy and great. It was ease to find and order what I wanted at a price that very reasonable. Once received, it took less than 30 minutes to install. They look great.

Lauren Lauren, my customer rep, was very on-point to understand my concern and locate from an existing order of many units to the one unit with the issue. She helped me with the exchange smoothly, and was very patient and easy to talk to throughout the process.

I love these blinds I love these blinds. They fit perfectly, provide a soft light on the inside, and insulate from the outside temperatures. The instructions were not very easy to follow for top-down, bottom-up shades, but we figured it out.

Excellent Customer Service I ordered five motorized cellular shades from Blinds.com. When they arrived they ended up being about 3" too wide. I called blinds.com to ask if there was anything I could do and they told me they would be able to remake 4 of the blinds for free and I would just have to pay for 1 remake. I happily said that seems more than fair since the mistake was ultimately my own fault. I did talk to a person who took my order so I can't say for certain if I gave him the correct measurements or not. Regardless, they did send a confirmation email to me that I had to approve prior to the order being placed so I should have double checked that and corrected it. In any case, after a brief hold the customer service person came back and told me they would actually remake all five for free. And to add to that they said to not worry about sending the old ones back and just asked that I donate them. The remade blinds are up and look great and since we don't have a good place to donate blinds to around our house (they would probably end up with someone who doesn't really need them, but would just take them because they can), I am going to sell the original blinds and then donate the proceeds to a charity. Overall, I am very happy with the service I received from Blinds.com and will definitely order from them again.

100% approve 100% approve. Couldn’t recommend Blinds.com more. High quality product at a fraction of the cost of any other supplier. Plus the measuring & uploading to the website was so simple. Will plan on using Blinds.com for all future orders.