Bob and Marlene DeGroot
GBEnvision Security - all about customer service! After being with a different security company for 18 years... one we liked and were satisfied with, someone from Envision stopped by wanting us to switch! I had one challenge for them - convince us we need to switch! We were super impressed with the technology... but, more importantly, the personal attention to detail and making sure all our questions were answered. So far, we are super happy all around!
Romero
GBGreat security service! First security system my family has had and we are glad we went with Envision. Easy to use and simple concept to understand. The reason for 4 out of 5 stars as I have home automation equipment that I wish could be controlled by their app but another than that I have had a great experience.
Tyler
GBNew install and service The sales person took the time to explain options, service. We had a lot of questions The installers took time to review system and help determine best placement for pan/tilt camera. The next morning one of the 4-yr old girls tried to open the door prior to the alarm being disarmed and the system worked appropriately. We were contacted and able to let them know that all was ok. I would certainly recommend them to others. Fast, friendly service that provides a great level of protection.
Landrum Bonnie
GBSatisfied!! I am very satisfied with the service i received from Envision. Manager, Joe explained everything about my security system. He was very well informed and professional. His assistant, Jessie was very informed as well. Dillon installed my new system without any issues and he was very neat and he collected all the empty boxes before throwing them away. Thanks guys for a job well done!!
Charles
GBEnvision Security-Proud to make the switch!!!! We switced from ADT to Envision and so far, couldn't be happier. There sales people and installers were very friendly and personable. They did not have to install new equipment (outside of a new panel) as they were able to piggyback off the ADT stuff. Not only are we saving about $10 a month vs. ADT, but the system seems to work much better with quite a few additional perks(full access to all systems thru our phones) that our old ADT system did not provide. The only small issue is we can't always get the garage door to open using our phone. But that may be an internet connection issue and not a product issue. Great product, great price, great customer service.