Exceptional Customer Service & Design I am so glad I decided to work with BY VIBE to recreate a sentimental ring that I have. First off, the ring came out even better then I expected it to. I really appreciated how the company kept me in the loop and had me approve the final design. Most importantly, the customer service was absolutely exceptional. I will definitely be working with this company in the future when I have another project for them. I recommend them for anyone who needs to repair jewelry, or even recreate an old piece. Totally worth it.

Amazing Quality, Service, and experience I was searching for a quality place to get a necklace gold plated. This necklace is very sentimental and I was very critical of where to take it. I found By Vive and had a call with them that layed out the process, timeline, and care they would provide. I got it back in a week and a half and I was amazed it looks amazing. I will certainly be using their services in the future and would recommend their gold plating to anyone.

Jesse Johnson is a SUPERSTAR!! Jesse Johnson is a solid gifted communicator. He walked me thru both of my issues with my bracelets!! So, you please give him a huge thank you, I have so many friends who've lost their jewelers since the covid debacle and since I met Jesse on line and he took excellent care of all my issues, I can in confidence recommend your service . Now, Jesse is such an asset to your business, please reward him, that's what a really excellent boss would prudently do right? Thank you for being so insightful in hiring a good man like Jesse, he's making you look great!! I already have another project he's going to help me create! Wow! Thank you. Stacie perry-Humble, Texas

While it is not the most expensive… While it is not the most expensive thing I own, my engagement ring is by far one of the most sentimental things I have. Having moved all over, I did not know where to get my ring fixed locally. I could tell that one of the stones was becoming loose and wanted to get it taken care of quickly. I sent a few photos in and received a quote within a few hours. Jesse at By Vive explained how the process would work and specifically what would be done during the repair. I am so happy I found this company and will definitely be using them again. Thank you!

My go to place for handbag repairs! Rob was courteous, professional and punctual with answering my questions. I sent my Chanel bag to ByVive and had it back within 10 days! The restoration was PERFECT! Very satisfied….10 stars!