Long Time Alarm New England customers We have been Alarm New England customers for several years and we could not be happier with their service and attention. The system is terrific and they have installed some upgrades as we made changes to our home. They always contact us immediately if there is a power outage, false alarm or when a smoke detector sounds. Testing the system also is easy with them. Most importantly, they give us a tremendous sense of security.

Delighted that I chose Alarm New England The system design and sales process went very smoothly. I was given an appropriate level of professional guidance as to system components and my numerous questions were answered clearly and patiently. At no point did I feel any sort of sales pressure. Likewise, the self-installation process was a breeze, with Connie's expert coaching. Her sense of humor helped as well! The system is easy to use and performs as expected. I heartily recommend this team to anyone in the market for a home alarm system.

Great service Great service Signup was great and super friendly, the price was better than others. The installation technician (takeover) was great and very diligent and spent the time to do things correct (and fix mistakes from prior install by other company) and showed us how everything worked. Only negative (4 vs 5 stars) is the scheduling department for the service/install was terrible. I had to escalate to get things sorted on that side but, the signup and install were flawless.

Great Company and Service The quality of service, available, options, and pricing is all exceptional and puts Alarm New England above the competition. A self install is super easy and you have a dedicated staff member walk you through it the whole time. Have had no complaints with our system and the easy to use app is perfect for setting the system as you leave and come back from trips.

Alarm New England is awesome Alarm New England has been awesome to work with. Unlike other alarm companies we talked to they didn't try to push product or services we didn't need but engaged in a conversation with us about our house, our circumstances and tailored a solution to our needs. They've provided us with training on our system and personal, ongoing technical support. Their service is reliable and we have not had a problem during our 2+ years with them.