Beware. They are cluless. I do not usually review items But feel the need to review this crappy product and company. Never have I ever received such bad customer service in my 59 years of life. The drain instructions and parts do not match up. I tried to talk to customer service and after days of waiting I find out no one there knows anything about their product. They say to drill a 2" hole and then tell you put a 2-1/4" gasket in it. I take pictures with a tape measure showing the dimensions and instructions and then since they can't comprehend even the most basic concepts of math I get told to take a video. Then they say those aren't their parts. As if some magical parts just showed up at my house. This is what you get with Chinese made parts and customer service elsewhere who have never once seen their own parts. Beware.

Not the best service Took multiple emails and pictures to get replacement parts not in original package even as I was very specific and provided part numbers. Eventually, they did agree to send needed parts.

Fast delivery Good job! -

Service could be better We received the wrong faucet in the mail. Anzzi did replace it for the correct one, but it took a quite a few emails and back and forth to get it done. Kind of a hassle.

Stay away from this Company Anzzi Stay away from this Company Anzzi, Purchased a Bathroom Vessel Faucet approx. 1 yr. and half ago and it's already leaking, Tried to contact the company on the warranty since it's lifetime, and all I keep getting is emails telling me they're checking on the registration for the warranty. Tried going online to order a new replacement cartridge and no luck finding parts for this brand, Even ANZZI doesn't sell parts for they're faucets, Called a my friend a licensed plumber and he said replace the faucet it's not worth trying to find the replacement parts. They look high quality but they're junk.