Looks amazing & better than what I… Looks amazing & better than what I expected. Very good quality & good customer service.

Products are very poor quality for the… Products are very poor quality for the price point and compared to their marketing images. Almost impossible to build, yes they are flat pack lights. No instructions and all in Chinese. Communication is very slow and returning the products is challenging. I aim UK based and having to pay for postage to return our order. Not confident i will get my refund. Update. 6 weeks later I have not received my refund. 1 item got lost by FedEx but are avoiding refunding the 4 items the have received for a month now. Cost £600 to return junk back to them. Please avoid these cons

Great Looks but Beware if it Fails The products look good but quality and durability especially if an out door light is questionable. Then if your light transformer fails even under warranty they will send you the parts to fix it yourself - yep. That’s right. Disassemble, solder, and repair yourself. And for your trouble - Even after paying for your 5 year warranty, they will give you $6 back from your purchase. Too bad for such a nice looking product.

We ordered "custom sized " Haylen… We ordered "custom sized " Haylen lights. (4). Not only did they come a bit earlier than expected but were exactly what we wanted and were in perfect condition from shipping! Installed easily as per instructions and worked exactly as advertised. Highly recommend.

The Lightness of Light Fantastic Modern Look, Lightness of chandelier. The negative point is the cost of it since it has a simple & prefabricated design which bring the production cost down a lot & the material is not expensive as well. Also the installation is time consuming as all the wires have to be adjusted ( double the number of bulbs ). It was better the wires to be inside of the base & only 1 meter outside for adjusting. Also 2 very small screw which holds the bulbs ( base of the bulb ) was not affixed which take a long time to be placed in & then fix the bulb. Our ceiling is 16 feet & we had to pay CAD 800,- for installation which took more than 6 hours. For ceilings up to 10 - 12 feet with less bulbs ( ours is 35 bulbs ) it takes less time .