Mark Matherly
GBHard to find Fire System Parts Prompt response to questions. Best source to get hard to find fire items. Fast shipping and great communication!
Dr. Isaac Newton
GBI ordered a CO monitor that I had to return. GREAT customer service. I ordered a CO monitor to replace one that was 14 years old although it still seemed to be working. The one to be replaced was no longer available and I ordered one that I assumed was the latest model but unfortunately it was not compatible with my security panel which I thought unusual since it was made by the same company. I requested to return the monitor and a very nice lady named Lily told me exactly what to do. I immediately received my RMA and I will receive a refund minus a 5% restocking fee. Very good customer service and I can highly recommend this company.
Jeanette Bartholomew
GBAfter I placed the order After I placed the order, my manager wanted it ASAP. I called in, and it took maybe 5-10 minutes for the order to be changed and shipped out today. They were extremely helpful and wiling to help me. I was also told if I have any other questions or needed assistance to please call. The people I spoke to were pleasant and helpful. I would recommend your company not due to prices but for the customer service! Kudos!!! EXCELLENT CUSTOMER SERVICE!! Merry Christmas/Holiday and Happy New Year!
jc
GBGood customer service next security corp. have some excellent and professional sales rep. they listen to your buying need and assist you in the best way possible,I have had issue with them and it was resolve in a timely and professional manner, great team keep up the good work.
Claudia G
GBUser friendly website User friendly website, great prices (compared to 7 different websites), free shipping on orders over $200. Timely emails, with tracking information. Very up to date and helpful.