We love this fan! We love this fan! Ordering was a breeze and shipping was free and fast. The cost was considerably less than the big box store. We will definitely order our fans from here in the future.

Owner There was a missing piece in the like kit you replace it quickly the one thing would be if the controller fit in the lite switch

Nice fans but make sure you get the new version I purchased 2 fans from Trifecte Home on Amazon. One was received on time and the other was delayed and eventually lost in transit. Reordered, and the second finally arrived 8 days later. Although they were the same model, there were 2 different designs where the electrical cable running through the down rod were different setup. I had to get their customer service to send the 4 bolts that were missing from the package. This took about 8 business days to receive and finally installed. The newer version fan is certainly better.

Absolutely amazing! Absolutely amazing!! I ordered a downrod and a wiring harness not knowing that the downrod already had the harness in it. Customer service contacted me via email and text message to let me know I had ordered something I did not need and then they, with my agreement, canceled the harness I did not need and promptly refunded me for the part I did not need!! Love the service

Fantastic Customer Support and Return Process Sophia and Hugo was very helpful. They both helped me with my return and refund process. They reply promptly and was very friendly. Although this purchase did not work out but because of their amazing customer support, I will def come back for future purchases.