Kylin gives excellent customer service! Kylin at huepar customer service was a great help.Went above and beyond to help me.i am so great full. Very professional and Courteous.

I've been waiting 4 days with no… I've been waiting 4 days with no communication from Huepar, and seems very hard to get hold of anybody about a product that has not been delivered.

The laser worked great minus a small… The laser worked great minus a small issue with the plumb dot it was off by a quarter inch. I mentioned this to Huepars customer care and they responded within 24 hours. They let there technicians know and resolved it by sending out a new laser. Overall I would say 5 out of 5 due to the fact they take there customer service serious and care to help you with the issue.

Product works well Product works well. The 4 options buttons are difficult to read but quickly learnt. I was particularly pleased to get a prompt answer from support and link to a pdf version of the instruction booklet. 01 Feb 2024: Yesterday I tried to use the laser outside for the first time. It is not powerful enough and and the laser dot can't be seen, even in the shade, even at 2 or 3 meters. So the advertised 60 metres is not accurate. Maybe I have a faulty one. I will try to get an answer from Customer Services

Excellent customer service. Great laser level. I recently purchased a Huepar DT03CG which is a great laser level. There was a glitch with it. Huepar support was excellent. They sent me a new replacement level right away. They were easy to contact and fast with the replies. They definitely stand behind their products! That laser level is awesome: simple to operate and the lines are very bright. I really like the fact that the laser beam brightness can be adjusted. I tested it at 135' straight line outside, and the receiver picked up the signal instantly. I definitely recommend this company!