Dina Ghani
GBThis is the best company for chandeliers....... This is the best company for chandeliers , mine and yours. Outstanding customer service . This is my fourth chandelier from gallery and I'll come back for more . I'm always loosing crystals and they always replace , no question ask. Thank you guys at the sales and customer service ,out there in the market you do sell highest grade of product with least money . I'd need few more chandeliers in future and I'll definitely come back to you.
Kathy
GBBad Customer service Like a previous reviewer. I also received the wrong chandelier. It also had a blown lampholder that should have been picked up when they tested it. If they did test of course! There was no certificate of authenticity. They were very abrupt and absolutely no apology. Just said they would replace the lampholder and send some blue Crystals by post. It was also listed on their site at a different (cheaper) price than the one I paid. They made no comment to that! Also hidden in their terms and conditions it does say assembly is needed but doesn't make that clear in the description. It comes in tiny pieces and needs full assembly. Overall I wouldn't use them again. And would advise on finding another Company to deal with who do give Customer Service.
Doris Donohue Carlson
GBThe reviews are true The reviews are true. They've had enough time (2 weeks) to send the 2 chandeliers or at least the tracking. Same story goes a long way: Number #1 Lie) Delivery & tracking in 5-7 day. Number #2 Lie) You'll receive tracking next week. Number #3 Lie "I'll look into it." Basically, they had my payment for 2 weeks and have no intension on shipping a product this week.
Ly
GBGorgeous chandeliers I ordered 2 different chandeliers and they both arrived in excellent condition and are breathtakingly beautiful. We've received so many compliments from friends and family. I shopped around a lot before pulling the trigger. These are by far the best prices and the quality is amazing.
Saul M
GBThis company is a joke!!!! This company is a joke!!!! I placed an order last December for 4 chandeliers.. I committed to 2 clients to have these chandeliers for April events. they advertise all their products as "IN STOCK ITEMS".. they lie!! be careful.. I talked to them in February and then in march and they were just saying lies and lies..