Terrible quality! I heard that Parachute sheets were excellent quality, so I splurged and bought the percale set. They do indeed have a luxurious feel. But the quality is crap. After six months, I was stunned to find that the paper thin fabric on the corners of the fitted sheet had began to tear. So much for excellent quality! We were planning on buying Parachute sheets for all of our beds, but after paying $110 for a piece of junk, I'll never buy another product from this company. I don't see an option on their website to post a review, so I'm doing it here. Too bad I don't have the option to post photos so you can see the disintegrated fabric. (By the way, Parachute's washing instructions were followed explicitly.)

I purchased Parachute brand pillows of medium firmness and it was a complete waist of money. The pillows were INSTANTLY FLAT and felt CHEAP. There is nothing luxurious about these pillows. I purchased Parachute brand pillows, duvet, and sheets for over 1k (and this was on sale ha!) and the quality is TERRIBLE. I assumed I was getting quality for the exuberant price because you get what you pay for right, but there is no way this bedding should cost what it does. Biggest red flag: they NEVER followed up via email to assess my experience. Me and my husband chose the medium firmness for the pillows and they were flat instantly; no fluff or luxury feeling what so ever and the bedding was a bit coarse not soft or luxurious at all. This was a complete rip off. I should've searched reviews before. I've had better quality at a far lower price before I could afford to spend so much on bedding. DO NOT PATRONIZE PARACHUTE. THEIR BUSINESS IS A SCAM.

I am writing a negative review about… I am writing a negative review about Parachute Home because they left me in the lurch. I bought a set of towels in October 2022, a year and three months ago. I contacted the company because the towels have shredded severely along the edges - definitely a product failure. They said sorry, we can’t do anything about that since it’s been over a year but we will forward your complaint to our product quality team. I had bought several things from parachute over the years, but I will no longer be supporting the company. I have a set of Target towels that I bought five or six years ago that are still holding up nicely, I am just really upset that Parachute didn’t take responsibility for their product quality. After my towels started shredding in November, I bought organic towels from Coyuchi during their holiday sale and the towels are more substantial and better quality. Bye Parachute, you lost a customer.

Wouldn't give u that one star had i had… Wouldn't give u that one star had i had a choice. DO NOT BUY INSURANCE FROM THESE PEOPLE. THEY TAKE YOUR MONEY AND DONT GIVE YOU THE REQUIRED STATE INSURANCE AND NEVER RETURN PHONE CALLS. THEY BLOW YOUR PHONE UP ONCE YOU INQUIRE, AND ONCE THEY GET U ITS ALMOST AS IF THEY KNOW YOU WILL BE CALLING BACK ONCE STATE SENDS YOU A LETTER SAYING U R NOT VALID. THEY BLOCK YOUR NUMBER. HORRIBLE HORRIBLE MISLEADING MISREPRENTING UNETHICAL SCAM FRAUDULENT BUNCH OF PEOPLE

We purchased Eco Comfort mattress… We purchased Eco Comfort mattress almost a year ago and overall it’s been the least comfortable mattress we’ve had in a while, and it wasn’t cheap. I contacted customer service to express my concerns and experience and they had nothing to offer us not even a discount or credit for a mattress topper. My wife and I have spent thousands buying towels and sheets and this is the first time we’ve had an issue. Customer service was pretty much dismissive and unhelpful at providing any support. As a loyal customer - I had higher expectations. We won’t be buying anything else from Parachute.