Extremely bad experience Extremely bad experience. I ordered the product in November, after more than 4 months I didn't receive anything. I got in touch with the support multiple times and all I was getting was "we're working on the issue, there was delays due to the pandemic, and so on". As of March, 26th I still didn't receive anything. Do not buy here if you don't want to waste your money.

Shady - doesn’t email you back and no phone number to contact Ordered the spa shower system Tuesday the 23rd. Also paid extra Incase anything happened with shipping and extra for them to ship it sooner. From their website they made it seem like it would be shipped out ASAP. It’s been 8 days now and i haven’t gotten a shipping confirmation. Tried to email three times and nothing (needed for this upcoming weekend) it’s also sketchy at the fact they don’t have a phone number to reach them...just their email - THAT NO ONE ANSWERS but i see them below responding the other people who leave a review????? I sent another email saying don’t bother shipping and refund me. Their website says no refunds on discounted items but we will see - because they have no shipped or communicated on time Their website also notifies on the page “so and so bought this faucet 10 minutes ago from so and so” and people are purchasing from this website but I’m pretty sure getting duped Would like a refund buildmodern co - I KNOW YOURE THERE because i see you responding below - answer you damn emails

Zero stars I ordered a faucet and never received it. No email response. No phone number or address. THIS IS A SCAM. I filed fraudulent business charges today.

this site is a scam this site is a scam! Never received the product we ordered and never heard back from multiple E-mails over weeks from the site. Don't buy here!

ORDERED A KITCHEN FAUCT AND HAVE NEVER… ORDERED A KITCHEN FAUCT AND HAVE NEVER HEARD WHERE OR WHEN IT WILL SHIP. WILL BE CONTACTING THE CORRECT PEOPLE TO INSURE I GET MY MONEY BACK. DONT PAY THE EXTRA 6 BUCKS FOR FASTER SHIP TIME. SAID 2-5 DAYS AND IT WILL BE SHIPPED WAS A COMPLETE LIE. NOT WORTH MY TIME OR MONEY.