Called VoidHawk twice and emailed once… Called VoidHawk twice and emailed once to get customer service, but no response. Frustrating because the voicemail says that VoidHawk will respond within 24 hours. I wanted to call about a bulk order discount which I did not end up receiving because no one responded to me. Also shipping and tracking information was not sent to me until days after the flashlights had already arrived. At the end of the day, the Velociraptor V3 flashlights that I received were all working. I have used these flashlights before, so I knew what I was getting.

There flashlights are crap and also the … There flashlights are crap and also the warranty stinks my flashlight didnt last just past a year sent messages and got zero response i would steer clear of the t_rex 4c model flashlight and if anybody from voidhawk happens to see or read this send me a new flashlight i can use it .as a weight to a throw a ropes on my boat.

Worst customers service I have ever… Worst customers service I have ever experienced with online shopping. I bought a flash light that was sent to me with out the rechargeable batteries I tried calling them several times no one answers the phone and no one returns the call even after the 24 hrs their voice mail box suggests.They just simply don't care after charging your credit card.

Ordered from void hawk on 9/1/19 Ordered from void hawk on 9/1/19. Web site states item shipped within 3 business days. It is now 17 business days since order and still no merchandise. Called customer service ,no response. Sent email again no response. Want merchandise or refund.

Price vs value Each flashlight does work. One uses two Lithium rechargeable batteries and other a AA cell. A charger is included. Each unit is metal and looks reliable. An additional mini unit was included that had a price of $19.95 that one can buy elsewhere for a few dollars. However to price is much higher than what this combo of flashlights are worth.