The BEST! Ever since I became a mom I became aware of the potential toxins that we breathe everyday in our own homes. It has been my mission to to my sons environment as clean and non toxic as much as possible. I began researching air purifiers and have tried NUMEROUS brands. I invested in a high quality air quality monitor to measure vocs, etc and let me tell you NONE of the purifiers that I've used have give me a consistent green light on my air quality monitor than SANS after using it for a couple of weeks. I can feel and smell a difference. If your a concerned mom or anyone just looking for something to give you good quality air, look no further. This is the one, I promise you!!! I only wish this was invented sooner!! Thank you Sans!

I signed up for their auto filter… I signed up for their auto filter replacement program because I live near a landfill having a chemical reaction, so this was very important and not a one-and-done. They notified me last month it was time but then nothing showed up. Come to find out they were on back-order. I had to research it. They NEVER notified me and my machine turned to a red signal notifying me it was time. Finally, they came in and it was shipped. I live in the same state and even the same area of the state of this business (southern CA) and now I am looking at day 6 and the filter is still NOT here. I have contacted them a few times now to find out they will NEVER let you speak to a human. All communication must be done online. No phone service. Now I discovered that they have handed off the delivery to UPS which notes they can't deliver because they need a code for a gate. I have NO gates and neither does my neighborhood. So, I contacted Sans and they told me to contact UPS. I am NOT UPS's customer I am Sans customer. I still don't have the filter and I have now cancelled the program with Sans which was not easy either. The program only has a skip delivery option, not a cancel. You have to contact their online customer service yet again. I have no proof they actually canceled it. Do yourself a favor and pick a different company. My time is more valuable than this bull. Zero for customer service. The product is okay but not quiet at all if you need to run it on high which we do need to do.

Nice, quiet unit I have not had the product long but so far I like it. It’s incredibly quiet and I believe I notice a difference in the air quality. I like the variable fan speed and auto options. I did not rate 5 stars because I am disappointed that I can not replace the UV-C bulb. From my understanding, UV-C is only effective for a limited number of hours. I was told by their customer service that the bulb would last 7 years. Is that 7 years of continuous use? How many hours before the efficacy wanes?

Buyer Beware This is not True Sans, would you like to see a copy of the transcript conversation? I still have it. I replied back within minutes with the recording, which showed the problem in both machines. John didn't address the first issue at all. Of the second SANS unit issue, he only said not to worry as the warning light would probably come on in a few days to a week. When I pointed out I had changed the filters once before and reset both lights at the same time. So they both should have come on together or at least a week apart, that's when SANS stopped talking. Oh SANS don't you wanna talk anymore 😂 _____________ I purchased three units and they work decently. Not as great as they claim but it definitely helped with my allergies to an extent. Then I started experiencing minor problems with two of my units. When I brought the problem to the companies attention, the company line was, "This has never happened before." When I pointed out there is always a first they stopped talking. Decent product Really bad customer service. The reason you don't hear the negative is bc they block all bad press.

I LOVE MY NEW AIR PURIFIER!!! I LOVE MY NEW AIR PURIFIER!!! I HAVE BEEN LOOKING FOR ONE FOR A WHILE AND WHEN I SAW THIS ONE I GOT SO EXITED AND PURCHED IT. GOT IT DELIVERED IN 3 DAYS AND SO FAR I AM IMPRESSED WITHH THE QUALITY and the difference it made in our house. It is very quite and elegant looking. I highly recommend it.