Poor customer service I have been on hold for customer service for 28 minutes and then hung up. On the talk icon on the website I have waited for 30 minutes after entering my question and then disconnected.

I love it I love it. I slept so well the first night I had it on. But, where are all the explanations and guidelines for the functionality of the appliance?

If you go on the web Sans isn’t even… If you go on the web Sans isn’t even listed on the list of best air purifyers. For this reason I’m out. Not into scamming

I really love this product...example..I… I really love this product...example..I was telling my sister how well it automatically cleans the air, when my son came home from work , took his work boots off and set them beside the Sans...long story short..the machine went bezerk...blue light turned red and fan turned up on high..when the laughter from all subsided he decided he should clean his boots before coming in the house..lesson learned..well done Sans....well done :)

Best customer service experience of whole pandemic! I have never ever when ordering online received such responsive and throughly helpful customer service I have now added 2 Sans to our home health team! We have 2 hairy big doggies 4 family members that are human and also drag a lot of the outside indoors unintentionally as we are all huge outdoors periods all year long. We are excited to ha e a way to tell the air quality and love that we can see the numbers improve as the machines do their invaluable jobs bringing the level of pollutants down and cleansing the air we breathe at home Pure pleasure to have had such an comprehensive walk though via text with a rep for set up and to answer our many questions about why Sans Happy healthier home!