Honestly there are no words to express… Honestly there are no words to express just how amazed i am with this duvet, it gets softer and more comfortable each day! I want one for every bad in my home, i want one for the summer weight too! When i tell you that it gets softer with time and better every day, it is true! You may not want to even put a duvet cover on this!

Lying, Thieving SCUMBAGS! NACOVE10018763 Absolute scum! I placed my order on 6th December- almost 3 months ago, paid £88 and have received NOTHING! They tried to deliver my package but used the wrong address and therefore it wasn’t delivered. I was in contact with Diana via email - it took forever for them to get in touch! "Hi Miriam Howard We checked with the shipping person, sorry your package was lost. We understand that this will cause you inconvenience and disappointment We have arranged for a reshipment and you should receive it shortly. Once again, we apologize for the inconvenience and thank you for your patience and trust in us. If you have any other questions or need our help, please feel free to contact us. Have a good day! Nacove Team - Diana Head Of Customer Service" The above was received on 22nd January and since then my messages have been aired! STAY WELL AWAY FROM THESE LYING THIEVES!!!

They will NOT refund you for the returned pillow! Do NOT buy from this company unless you're sure you want to keep! They praise their return policy, yet make you jump through hoops to return, and then end up ghosting you. I'm going to dispute the charges.

BUYER BEWARE The pillows themselves were just ok. However they have a satisfaction guarantee that they do not honor. I ordered 2 king size pillows. They were shipped separately from China to Colorado I believe. Then they came from there together in one terrible package. They take forever to respond to emails about getting a refund, then play games and then want to have you send them back at your expense with no promise of a refund

If I could give negative stars I would If I could give negative stars I would. Please read before purchasing this product! We, like many others, fell victim to this scam on social media where it is falsely advertised and reviewed. The product claims to have a 30-day money back guarantee. This is not true. They insist that the product be returned in the original packaging and unused. 1) how are you supposed to try a product without using it? 2) unless you have a packing warehouse, it is not possible to repack shrink wrapped pillows in the original packaging. Once you pay to ship (their shipping label machine will inevitably be broken), and you jump through all the hoops they give you, you will be completely ghosted by this company. I highly recommend that you avoid this company at all costs.