HORRIBLE customer service HORRIBLE customer service! They say they have a 30 day return policy but when I immediately tried to return my pillow I could not get ANYONE from this company to respond. I tried live chat and email - ZERO response.

If I could give negative stars I would If I could give negative stars I would. Please read before purchasing this product! We, like many others, fell victim to this scam on social media where it is falsely advertised and reviewed. The product claims to have a 30-day money back guarantee. This is not true. They insist that the product be returned in the original packaging and unused. 1) how are you supposed to try a product without using it? 2) unless you have a packing warehouse, it is not possible to repack shrink wrapped pillows in the original packaging. Once you pay to ship (their shipping label machine will inevitably be broken), and you jump through all the hoops they give you, you will be completely ghosted by this company. I highly recommend that you avoid this company at all costs.

BUYER BEWARE The pillows themselves were just ok. However they have a satisfaction guarantee that they do not honor. I ordered 2 king size pillows. They were shipped separately from China to Colorado I believe. Then they came from there together in one terrible package. They take forever to respond to emails about getting a refund, then play games and then want to have you send them back at your expense with no promise of a refund

Honestly there are no words to express… Honestly there are no words to express just how amazed i am with this duvet, it gets softer and more comfortable each day! I want one for every bad in my home, i want one for the summer weight too! When i tell you that it gets softer with time and better every day, it is true! You may not want to even put a duvet cover on this!

A duvet is a must A duvet is a must. It feels so soft and luxurious and gets better everyday. Consider getting one for every room.