Sarah S
GBgood customer service My lights quit working after one season, and I was pleasantly surprised with how quickly the responded to my email. They offered a refund since they were sold out. But I asked if they could just replace them for me when they came back in stock. And they remembered and mailed a new set as soon as they were available. Thank you!
Penny Jones
GBRubbish Pretty similar experience to others. Lights lasted less than 4 months. Have sent 2 emails without even receiving a reply. Amazon asked for feedback on response from seller !! I suggest you buy from somewhere else.
Fizz C
GB😡😡😡😡😡 These people are useless for customer help. They take 3 days to back to you, whether by email or 'chat', only to ask you to send photos or proof of payment when you've already done so. They obviously don't even read the enquiries. After saying they could fix my lights if bought within 1 year, they then said it was too much trouble for them and they wouldn't offer a refund even though they had no replacement. Just lousy service and obviously a disappointing product as it stopped working within a week. Loose connections all round...
Jamie Bisesi
GBGreat product -
Eric the red
GBexcellent product had no reason to deal with customer care so can only comment on the products,excellent in price quality,really bright xmas lights cannot fault them.