Rosanne Orban
CAWe were presently surprised to receive…elegant travertine tray as a token gift We were presently surprised to receive a token gift after we purchased our gorgeous orange Womb Chair. The travertine tray elevates my collection of fragrances in an elegant way . Thank you , it was a terrific experience overall
Andrea M
CAexecutive Saarinen arm chairs I purchased 6 executive Saarinen armchairs with wooden legs in woven Chome merit fabric and they are beautiful! But better than they look is how comfortable they are. Honestly I am so impressed with these chairs and they so smart in my dining room. The company was great to deal with and helped me with my ordering questions ( fabric durability) and they also trouble shooted delivery issues when my delivery was to arrive and I was out of the county. They were so responsive and easy to deal with. All my chairs arrived well packaged and in perfect condition. I really can’t say enough. I will be looking at purchasing other items from this website based on furniture quality and customer service.
Chloé
GBWorst customer experience ever Worst customer experience ever. I ordered the Mario Bellini couch on September 10 with a 5-7 day delivery. A month later it still hasn’t arrived. I paid for white glove delivery but they only deliver one day per week. Additionally, when selecting a delivery date I was prompted with a message stating that there was an outstanding balance preventing the delivery because Eternity modern didn’t pay the delivery company. I still don’t have a delivery date or an update from the company. STAY AWAY!
Lesley Fraser
CAWinning experience The quality and craftsmanship of my new table was stellar. I received quick and enthusiastic response to my questions. The company cares about a positive experience.
L B
GBLow quality veneer.... EM doesn't stand by their products We ordered the Piper Fluted Natural Wood Round Dining Table. After only six weeks the veneer on the edges and all around the underside was chipping, peeling, and bubbling. The response from EM was that the veneer isn't covered by the warantee, keep it out of direct sunlight, the table still functions as a table, and offered to send a new top for a significant shipping charge. This table is hardly worth the price EM is charging for the low quality and poor customer service.