FR
GBTerrible customer service I have never experienced such poor customer service. We ordered 3 items in November and despite the products being in stock we have yet to receive our order 3 months later. Once we started questioning the timing we got tracking numbers, but nothing has happened in 2 months. One of the items has a UPS tracking number, but we cannot get any information on why UPS hasn't picked up the package or what is causing the delay on the other 2 items being shipped via a carrier company. The customer service rep said 15 days ago that they would contact the carrier company but they have failed to give any information whatsoever. I tried calling today but I was ever more frustrated after that call.. Don't order from this website, it is not worth it!
Matthew Reece
CAThis is so funny This is so funny, it's either spam reviews of 5/5 or real reviews of 1/5, nothing in the middle. I am not going to buy this scam knock-off crap and get ransomed for return shipping and "re-stocking." No EM, I am not going to take down my completely authentic review. Rather than trying to censor me, why not explain why all your reviews are either 1 or 5 and nothing in between? I have received no other communications other than TP notifying me of your response. Is your review fake, as well?
Rosanne Orban
CAWe were presently surprised to receive…elegant travertine tray as a token gift We were presently surprised to receive a token gift after we purchased our gorgeous orange Womb Chair. The travertine tray elevates my collection of fragrances in an elegant way . Thank you , it was a terrific experience overall
Lesley Fraser
CAWinning experience The quality and craftsmanship of my new table was stellar. I received quick and enthusiastic response to my questions. The company cares about a positive experience.
M K
GBSo happy with my experience Amazing experience with Eternity Modern. The product is exquisite. Lead time was pretty much exactly what was predicted at the time of purchase. Plus absolutely seamless delivery—the table was packaged SO carefully (even the delivery men were commenting how securely it was packaged). Overall, I couldn’t be happier with the entire experience.