Greg Henry
GBPoor Product but Excellent Service In my new home construction I needed 14 recessed lights. Because of space restrictions I had to go with 4 in cans and chose Juno's remodel version. Can quality was fine and price was reasonable however a year later when I finally started trimming out the electrical I was shocked to find the trim rings were about double the price of the can! Now stuck having to pay 4 times what I expected for rings I found Pro Lighting had about the best price on the rings and they took PayPal. Upon receipt I noticed 10 of the 14 had defects in the bezel finish. Pro lighting offered to take them back, ship out 10 replacements and handle shipping both ways. While not happy with Juno's over priced poor quality trim rings, I was very pleased with Pro Lighting's timely service and support!
Arthur Buckley
GBExcellent service, fair price & timely delivery I visited Prolightings's website and viewed 120 volt ballasts available for purchase. I was not familiar with the product so emailed them identifying the mfg. & model number of the ballast in my current florescent fixtures. I wanted a ballast that would start a F40T12 light at or near a temperature of zero. My current ballasts stated minimum starting temperature 50+. A response was received within hours identifying a ballast and its cost. I purchased 15 and received the product within 5 days.
Rich Sammel
GBOrder and delivery ok, but no instructions came Brad at Pro Lighting was knowledgable and helpful. Ordering and shipment were efficient. Shipping cost seemed a bit high. The only problem I had was that the lights had no instructions with them. I even called the manufacturer and they had no instructions available. This made my life a little more difficult.
Lew Barr
GBGreat service, great price, free shipping I am finishing the inside of a new home workshop and had an idea of what kind of lights I wanted. Customer service at ProLighting patiently answered my questions and contacted manufacturers to get the info I needed to make a decision as to which lights would be appropriate. When I was ready to order I found a lower price on another website but I wanted to order from ProLighting and they offered me an even lower price. Due to supply problems (Chinese flu) there was a delay from the manufacturer but ProLighting kept me informed and I got my lights without too much delay.
Joyce Snyder
GBChanging Chandelier and Stovetop Lighting to LED Our best advice is to call customer service first to determine what you need! Sizes are a bit tricky, so be sure to have the size of your existing bulbs available when you order. The chandelier took an additional fitting to allow the bulbs to work. We are thrilled that the estimated life of these bulbs will be ten years, as the fixture is located over a tall stairwell making replacements a chore we dreaded. We love the light and are thrilled with the long-term savings.