Something has gone wrong here Something has gone wrong here. They were great for months, but earlier this summer, a late-ish delivery and now one that is a month late. What arrived wasn't in the original packaging, so I'm not sure it is the genuine article. I had emailed them, twice, to find out what was going on, but got no response.

Provided email that saved the day! I had ordered 2 difference sizes of the dasuquin meds for large and small dogs and I had ordered the 250 ct, we have nine dogs, unfortunately that size has been discontinued so they wrote an email to let me know. Rechecking my original order I discovered that I had made a mistake and ordered all meds for small dogs! So I would have had to send back and reorder! Thanks for being on top of everything. Customer service lady could not of been nicer!

Above and beyond! At the time my order of Denamarin was placed, the listing had not been updated to show the merchandise was back ordered. This was going to be a problem for me. IdealPetXccessories not only located a supply in their area but gave me expedited shipping and got the medicine to me before we ran out. Excellent service!

Now you see me, now you don't. Ordered product, received confirmation email that they are getting package ready and would email when ready to ship. 7 days later, no further emails and no package. Tried calling but automated answer says to leave a message. Shouldn't take 7 days to ship anything if you have the product on hand. This will be the last time shopping here. Not really saving money if you don't receive the product in a timely manor and have to buy locally so your pets are covered.

Great Free shipping, reasonable prices and I received my order in a timely fashion. This was my first time ordering anything from this company and so far so good! I'm hoping this supplement helps my dog. He's on prednisone for mast cell tumors and we're using this to help prevent liver issues. His alt is a little high but nothing too concerning and we hope to keep it that way.