Great prices, slow free shipping option For pet items where design is not an issue I shop price. IdealPetXcessories has shown up as a repeat vendor for me over the past year on price basis. Shipping's another story. The free shipping option—most welcome—turns out to be glacially slow. The trouble is that the paid shipping tier is very expensive (roughly $13 for an Rx pill bottle). I'd feel better served if the site offered clear delivery times for the various options during the purchase process AND b) a reasonably priced ($5 priority as an example) option for small items. Note: I'm working from memory here, writing this review. My sense, not certainty, is that my shipping critique is accurate.

Excellent service Your prices are amazing and the service is exceptional. My little girl has hip dysplacia and the vet recommended the new pills I ordered from you guys. I will continue ordering from you guys. Oh, almost forgot. Super quick shipping. Love you guys.

Something has gone wrong here Something has gone wrong here. They were great for months, but earlier this summer, a late-ish delivery and now one that is a month late. What arrived wasn't in the original packaging, so I'm not sure it is the genuine article. I had emailed them, twice, to find out what was going on, but got no response.

Dasuquin for cats joint health supplement Product was lower in price than at vet's office including shipping. Arrived well packaged in perfect condition. The product itself is a new supplement for my older cat and takes a little time to tell if it really helps with old age joint aches and pains, so I hold comment on this aspect for now. Cat did eat it without reservation when it was sprinkled on top of her food (I really don't think I could "pill" her - torture for her and me).

Great customer service I recently made a purchase from IdealPetXcessories and somehow missed where to sign up for auto ship. I sent an e-mail asking how to correct this and a representative called me immediately. This person was very helpful and respectful. The order was corrected and I received it in a timely manner. I definitely plan to continue the auto ship.