Carroll Schneider
GBReceived what I purchased Received what I purchased. But seriously? Shipping a tiny light in a 20x20 inch box isn't exactly eco-friendly.
Mark Nicholes
GBI received the light and it did not work out of the box. I received the light and it did not work out of the box, the remote instructions were not with the light. When called support they sent a jpeg of the remote which was not correct either and had to send again. There was also no wiring instructions as well no QL check stamp which usually comes with these products. When I told support they wanted a video of me making the wiring connections to prove it was wired correctly before they would reimburse me for a light that did not work. This is when I had to do a review of this product that was cheaply made shipped directly from China.
Robbie
GBI opted for the free shipping option… I opted for the free shipping option that was estimated to take 15-21 days, but the light arrived even quicker than expected. This is great, thank you!
Julio
GBReceived a light that wouldn't turn on Received a light that wouldn't turn on. Reached out to customer service and they had me shoot a video to check for any wiring issues. Turned out the wiring was fine; they promptly sent me a brand-new light. Kudos to customer service—really very good customer experience. Highly recommend.
Theresa
GBPicked up 6 wicker pendant lights for… Picked up 6 wicker pendant lights for the dining area. When they showed up, can't fault the packaging or the quality. But listen to this—they didn't come with any bulbs! Went back to double-check their webpage, and sure enough, it says right there, 'bulbs not included.' So, heads up if you're looking to buy lighting here—make sure you read the details to see if bulbs are part of the deal or not.