Bob
GBCustomer Service Lacking I have done business with this company in the past and had no complaints. This time, however, one of the bulbs I ordered was broken. I believe this was a result of the way the bulbs were packed for shipping. These bulbs come in packages of two and are mounted on cardboard with plastic over the top. The packages were stacked in a box with nothing in between them; the box had no top; and packing paper was laid on top. I contacted customer service to suggest that they do a better job packing this type of light bulb, and the response I received was "seriously?" This sounded to me as if the representative thought I was lying, and I didn't appreciate that. As these bulbs cost less than a dollar each, I will give it no further thought. I was only trying to be helpful in my feedback.
Dave
GBFast ship, missing products Received the goods quickly. Order was short by 4bulbs. no explanation, I called and was told they would ship remainder out immediately. Honest oversight I'm sure. Easy to work with! Will order from again.
Gary O.
GBlight bulbs & questions. I love this company. It carries all the bulbs I use around the house & landscaping lighting as well. I used their online service to chat with a customer relations person to ask some questions on lighting. They explained & assisted in my order. Received an email confirmation on my order & another when it was shipped out. Very good & professional company.
JAMES
GBVery fast delivery and a product we could not purchase in stores. We looked everywhere for certain floodlights. We could not find them in stores but found them here at a very reasonable price. Like other reviewers, the shipping cost appeared to be high, but the bulb cost was extremely reasonable. Therefore, putting all the cost factors together, the overall expense was quite good. The delivery was a lot faster than what we expected, which was a pleasant surprise.
Larry
GBerror Was hoping for a good experience but...was shipped more expensive bulbs then I ordered which I couldn't use, now waiting for the correct order to arrive, not good for a first time customer.