Customer service that actively listened… Customer service that actively listened during the selection process and they were very knowledgeable about the products to assure that the function and look were correct. Those things shouldn’t really be seen as exceptional, but these days they kind of are. Great communication and fast delivery. Happy customer.

Purchased the 21" Wyoming Lodge cage… Purchased the 21" Wyoming Lodge cage fan with light. Came very fast and was neatly packaged. I also purchased the 12" down rod and angled ceiling mounting kit. Exceptional quality and was easy to install and is whisper quiet.

Arrived right on time Arrived right on time, easy instructions and assembly, little tuff getting remote and wires hooked up. I'm not sure but after installed turn on and it will shut itself off after awhile? I do wish it didn't have the remote or had option for pull chain for the lower ceiling installs. Great product, I love it.

Horrible unbalanced issues. Wobbling issues. Plus keeps going to high speed by itself! Co stated would report to mfg. But still nothing heard. Tons of literature on issues with wobbling, which should be an indication of numerous complaints. I will try to return. Update later. On customer service.

Beautiful Beautiful! Looks real!! Packaged well, Shipped quickly. Antler chandelier was just what was needed in our cabin. The chain is heavy duty and looks great, however, was not easy to shorten chain for our ceiling height. Ended up cutting because we could not separate the links. In the end, it worked put beautifully.