I purchased the beautiful ceiling fan… I purchased the beautiful ceiling fan and I created an account on line but something when wrong with it. I called customer service a very nice lwoman answered my call and I asked her a couple of questions which she was very helpful and answered everything. The fan is beautiful and quiet. The only issue I had was trying to use a universal remote I had it didn't fit inside the hanging bracket so I mounted it in the attic.

My husband is an electrician and says… My husband is an electrician and says all lights must be grounded per the NEC (National Electric Code) but the light system is NOT grounded and would not pass inspection on a permitted job. Other than that, we love them. I would say appearance is good. Could be better but would also cost more. Customer service was excellent when I had questions!

Fabulous light at great price I loooove this light! The oval profile works perfectly over oblong rustic table. The down lights make it very practical. I found this price at least $100 less than other sites, plus free shipping made it even more cost effective. The antlers are a nice design and because they are faux, the light is relatively light. Since our ceiling is 30' high, we fabricated a curved metal long hook to extend from out from the loft, so the weight was of some concern. Also, we very easily converted it from hard wire to a plug end and made it more like a swag light. The packaging well supported and protected the light in shipment. Perfect rustic lodge, mountain cabin style.

Everything arrived in a timely manner… Everything arrived in a timely manner and products are well built. Customer service was excellent.

As advertised and on time The ceiling fan arrived ahead of schedule and was just what we wanted. The installation instructions could have been a little clearer, but overall totally satisfactory. The included battery did not work but a replacement battery purchased locally solved the problem ( fan nor light work without battery operated remote) Fan looks great and operates well (albeit only had it up for a few weeks).