Excellent company, I can't find a complaint Excellent company. I own 7 cameras from them and the AI DOT app even works online or with some tinkering you can install it on your win 11 laptop. Besides there focous being mostly on personal home security and awesome gadgets. And not a ton of enterprise stuff there a perfect company. I can safely say after 5 months of use that they are a billion times better and more secure than any wyze cam you buy. You can't even decrypt your own sd card. But you can record from the app to an unencrypted mp4. So nobody but the account holder can view anything. They even invented there own format for video files datetime.cvideo I'm a hacker and tinkering kinda person. They use top notch security. Nobody besides you and who you share yohr account with csn see those cameras. Can't wait to own a actually house so I csn try out there leaf blowers and power tools. California doesn't have much grass ahah

Aidot great devices with numerous integration Aidot had really great devices and they are integrated so well in a single app. Also the matter device is very easy to setup and can be integrated to smart home like Google, Amazon, Apple etc. I loved their product and now they are dominating my smart devices in home. Technically they are well connected no connectivity issues or failures. Easy to setup. And value for price.

Customer Service is Not Very Helpful 2 out of 4 lights shipped were defective. The communication bot is a pain. It took about a week of many emails to stop receiving the idiotic message asking for a photo or video without instructions as to what they wanted to see in the video (how does one show a picture of a light that is supposed to turn on in the dark when it does not turn on in the dark? Send a dark photo?). However, after a week they did promptly ship replacement lights (which work properly).

Great price great service. -

It was easy to order from your website It was easy to order from your website. The only complaint I had was no tracking number. Every time I tried to click on the tracking information I was told that the order number and tracking number did not exist. I thought I was scammed and was not getting the vacuum. The communication with you was good later but we need more confident communication and tracking information right after ordering.