Easy to navigate but hard to find. It was hard to find what I needed because the part I needed was out of stock. And the recommended replacement part was not the correct size. and it would cost me more to return the item than to keep it.

Prices are very good Prices are very good. Items shipped in a timely manner. Quality of items is as expected from Blum. Only thing that could be better is packaging of items. I’ve ordered multiple shipments of heavy under mount drawer guides. In all instances where one dozen pairs of guides are packaged in one box, the boxes have failed. All are ripped open and on one occasion, screws packaged with the guides in plastic baggies were broken open and lost through openings in the boxes. The guides are just too heavy for the packaging used.

My dad passed away 13 years ago My dad passed away 13 years ago, I found a small box with my name on it that had broken hinges. Was surprised it had the number for the hinge parts needed and the website listed. I was delighted he had the website noted since he didn’t use a computer, he was 83. I ordered all that was needed and delivery was fast.

The ordering process is unclear and… The ordering process is unclear and resulted in the incorrect size being ordered. I am trying to work with what I got, but it is proving quite difficult and more expensive than planned.

Could have been 5 stars I found the dishwasher leak pan I was looking for at the manufacturer's site, but they showed it to be out of stock. I then found the same item at CabinetParts and it was shown to be in-stock. Then, after I ordered, I received a notice the item would not be shipped until days later. It became obvious that the pan was to be drop-shipped directly from the manufacturer, which as stated before, showed they were out-of-stock. All in all, I received the pan in a relatively timely manner, maybe just try to better link systems so when a manufacturer is out, you also show an item to be out. I could wait for the pan, someone on a tight time table may not have that ability.