Could have been 5 stars I found the dishwasher leak pan I was looking for at the manufacturer's site, but they showed it to be out of stock. I then found the same item at CabinetParts and it was shown to be in-stock. Then, after I ordered, I received a notice the item would not be shipped until days later. It became obvious that the pan was to be drop-shipped directly from the manufacturer, which as stated before, showed they were out-of-stock. All in all, I received the pan in a relatively timely manner, maybe just try to better link systems so when a manufacturer is out, you also show an item to be out. I could wait for the pan, someone on a tight time table may not have that ability.

Your able to talk to a person and not a machine I ordered hinges from them and they sent the wrong ones. I called them and was able to talk to a person not a machine , They apologized and sent the right ones. in 3 days i had the correct ones , I will be ordering from them again very happy with them

Prices are very good Prices are very good. Items shipped in a timely manner. Quality of items is as expected from Blum. Only thing that could be better is packaging of items. I’ve ordered multiple shipments of heavy under mount drawer guides. In all instances where one dozen pairs of guides are packaged in one box, the boxes have failed. All are ripped open and on one occasion, screws packaged with the guides in plastic baggies were broken open and lost through openings in the boxes. The guides are just too heavy for the packaging used.

Cabinet hinges Representative at Cabinet parts really knew what I was looking for. He directed me to where I should be on their website and helped me focus on exactly what part I needed. It’s very helpful to talk to someone who really knows their products.

Parts ordered were exactly what I… Parts ordered were exactly what I needed however there was a delay in the delivery time I was quoted when I placed the order